RJO43
Level 1 (4 points)
Desktops

Q: safari email

My Safari email receives but will not send.  My primary email account seems to have disappeared .  When I try ti send from it I get the following:

This message could not be sent. It will remain in your Outbox until it can be sent.

 

 

This message could not be sent because your account does not have a preferred outgoing mail server. Select an outgoing mail server from the list below.  However there is no list! I can send from the account on my iPad, therefore mu provider side os ok.  When I try to add it to my accounts list, I get the message that the account already exists.  If I use Chrome and sign in to my account I can can send, so the problem seems to be in the Safari email some where.  Any suggestions?

iMac (20-inch Early 2008), OS X Yosemite (10.10.1)

Posted on Oct 15, 2016 8:17 PM

by dialabrain,Apple recommended
dialabrain dialabrain
Level 5 (6,763 points)
Mac App Store
A:

See if this helps…

http://internethelp.centurylink.com/internethelp/email-setup-in-macintosh-mail-1 0-9-1.html

Posted on Oct 17, 2016 1:51 PM

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RJO43

Q: safari email

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  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Oct 15, 2016 11:03 PM in response to RJO43
    Level 9 (58,956 points)
    Photos for Mac
    Oct 15, 2016 11:03 PM in response to RJO43

    Safari is a web browser not an E-Mail client. You must be using some type of web based e-mail system such as G-Mail or Yahoo mail. Please re-write your post so it makes sense.

  • by RJO43,

    RJO43 RJO43 Oct 17, 2016 8:14 AM in response to rkaufmann87
    Level 1 (4 points)
    Desktops
    Oct 17, 2016 8:14 AM in response to rkaufmann87

    I understand that Safari is a web browser.  I'm talking about the email program that comes with my apple system. I assumed that it is using Safari to retrieve my email since I can go directly to my provider, Centurylink, to be able to send email from this machine.  Can't send through the regular email that I have used for years on this machine directly.

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Oct 17, 2016 9:23 AM in response to RJO43
    Level 9 (58,956 points)
    Photos for Mac
    Oct 17, 2016 9:23 AM in response to RJO43

    RJO43 wrote:

     

    I understand that Safari is a web browser.  I'm talking about the email program that comes with my apple system. I assumed that it is using Safari to retrieve my email since I can go directly to my provider, Centurylink, to be able to send email from this machine.  Can't send through the regular email that I have used for years on this machine directly.

    The E-Mail app that comes with a Mac is called Mail, it does NOT rely on Safari in any way to send or receive E-Mail. If you cannot send or receive E-Mail from the Mail app then something is wrong likely wrong with a setting in the Mail app. I don't understand what you mean by "Can't send through the regular email that I have used for years on this machine directly."I have no idea what you mean by "regular e-mail", please be more specific.

  • by RJO43,

    RJO43 RJO43 Oct 17, 2016 1:16 PM in response to rkaufmann87
    Level 1 (4 points)
    Desktops
    Oct 17, 2016 1:16 PM in response to rkaufmann87

    Mac OS Mail 9.3  on my machine will not send.  Just started a few days ago.  When I try to send I get the following message: This message could not be sent because your account does not have a preferred outgoing mail server. Select an outgoing mail server from the list below.  However there is no list!  I can't figure out what it is telling me.  .   I tried going into Time Machine to the beginning of the month and selecting Mail from applications .  Get the message that it can't be deleted or modified as it is needed by OS.  So looks like a trip to the Genius Bar!

  • by dialabrain,Apple recommended

    dialabrain dialabrain Oct 17, 2016 1:51 PM in response to RJO43
    Level 5 (6,763 points)
    Mac App Store
    Oct 17, 2016 1:51 PM in response to RJO43

    See if this helps…

    http://internethelp.centurylink.com/internethelp/email-setup-in-macintosh-mail-1 0-9-1.html

  • by leroydouglas,Apple recommended

    leroydouglas leroydouglas Oct 17, 2016 1:52 PM in response to RJO43
    Level 7 (24,100 points)
    Notebooks
    Oct 17, 2016 1:52 PM in response to RJO43

    trouble shoot your Mail.app:

     

    Mail>Window>Connection Doctor

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Oct 17, 2016 3:33 PM in response to RJO43
    Level 9 (58,956 points)
    Photos for Mac
    Oct 17, 2016 3:33 PM in response to RJO43

    RJO43 wrote:

     

    Mac OS Mail 9.3  on my machine will not send.  Just started a few days ago.  When I try to send I get the following message: This message could not be sent because your account does not have a preferred outgoing mail server. Select an outgoing mail server from the list below.  However there is no list!  I can't figure out what it is telling me.  .   I tried going into Time Machine to the beginning of the month and selecting Mail from applications .  Get the message that it can't be deleted or modified as it is needed by OS.  So looks like a trip to the Genius Bar!

    This is normally an easy fix, it means simply going to Mail - Preferences - select the account and then re-input the setting even if they look correct. Sometimes they can become corrupted and re-inputting the information solves the problem. If that does not take care of it, then restart in Safe Mode and then restart normally and re-test.