robertfromdel mar

Level 1 (14 points)

Mac OS X

Q: mouse won't wake ossierra

Mouse or keyboard won't wake os 10.12 from prolonged sleep. Resetting SMC and NVRAM hasn't helped.

iMac, macOS Sierra (10.12)

Posted on Oct 15, 2016 9:00 PM

I have this question too

Solved

Level 9 (50,379 points)

Mac OS X

A:

Please verify the following setting in System Preferences > Bluetooth > Advanced: "Allow Bluetooth devices to wake this computer".

If it is already selected, de-select it and click OK. Then, click Advanced again, and re-select it.

Test. You may need to repeat the NVRAM or SMC reset.

Posted on Oct 17, 2016 8:58 PM

Q: mouse won't wake ossierra

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by John Galt,

John Galt Oct 15, 2016 9:31 PM in response to robertfromdel mar
Level 9 (50,379 points)

Mac OS X

Oct 15, 2016 9:31 PM in response to robertfromdel mar

Wired or Bluetooth?
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by robertfromdel mar,

robertfromdel mar Oct 16, 2016 8:32 AM in response to robertfromdel mar
Level 1 (14 points)

Mac OS X

Oct 16, 2016 8:32 AM in response to robertfromdel mar

It's a Blue Tooth mouse. Also, pressing the power button doesn't wake up the computer as it should. The power button has to be held down for about 10 seconds and then the computer reboots and eventually opens the screen it would have if simply woke up.
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by robertfromdel mar,

robertfromdel mar Oct 16, 2016 9:12 AM in response to John Galt
Level 1 (14 points)

Mac OS X

Oct 16, 2016 9:12 AM in response to John Galt

I should also note the the computer wakes up normally if it has only been sleeping for a short time. The problem occurs only if I have left the computer sleeping over a prolonged period of time.
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by John Galt,Solvedanswer

John Galt Oct 17, 2016 8:58 PM in response to robertfromdel mar
Level 9 (50,379 points)

Mac OS X

Oct 17, 2016 8:58 PM in response to robertfromdel mar

Please verify the following setting in System Preferences > Bluetooth > Advanced: "Allow Bluetooth devices to wake this computer".

If it is already selected, de-select it and click OK. Then, click Advanced again, and re-select it.

Test. You may need to repeat the NVRAM or SMC reset.
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by robertfromdel mar,

robertfromdel mar Oct 17, 2016 8:58 PM in response to John Galt
Level 1 (14 points)

Mac OS X

Oct 17, 2016 8:58 PM in response to John Galt

De-selecting and then re-selecting "Allow Bluetooth devices to wake this computer" seems to have corrected the problem. So thanks!
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by robertfromdel mar,

robertfromdel mar Oct 20, 2016 10:47 AM in response to John Galt
Level 1 (14 points)

Mac OS X

Oct 20, 2016 10:47 AM in response to John Galt

De-selecting and then re-selecting "Allow Bluetooth devices to wake this computer" seems to have corrected the problem. So thanks!

Just to let you know that there was no solution that really worked - after I had to unplug and restart the computer to get it to wake up I gave up and switched back to OS 10.11.
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