Purple-Queen
Level 1
(4 points)
Apple Pay
Q: In-app purchase help. Nothing is working, help
EVERYTIME I try to make an in-app purchase it ends up not going through. I've checked time and time again to make sure my credit card info was right which it was, I even re entered it to make sure. again nothing. I don't understand what the problem could be ...Someone please help!
iPhone 6s Plus, iOS 10
by Jonathan UK,Apple recommended
Jonathan UK
Level 8
(39,365 points)
Apple Watch
Hi
Follow the instructions here (including being sure to check that your address details fully match those on file with your card issuer):
- Change or remove your Apple ID payment information - Apple Support
- Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support
If you still need help, contact iTunes Support:
