K-ME
Level 1
(4 points)
Q: Locked Notes Issue
Recently upgraded to an iPhone 7. Now, the notes from my iPhone 6 (which I no longer have access to) are there but the locked notes are requesting a password I never created, instead of touch ID. I checked to make sure Touch ID is set to "on" for notes. Even when creating a new note, when attempting to lock the only option I have is to enter this mysterious password. I've tried my Apple ID password and my phone's passcode. Neither work. I know that I can reset the password but that won't help me access my current notes. Any help out there?
iPhone 7, iOS 10.0.2
OriginalName022
Level 4
(2,438 points)
You had to create a password before you could use Touch ID to lock your notes. You will not be able to access your previously locked notes without this password.
