GlumLot
Level 1 (4 points)
iTunes

Q: resyncs all my videos EVERY time

Problems.

  1. resyncs all my videos EVERY time I sync/ add a single mp3 / a pdf, whether anything has changed in the playlist I have it sync too or not, it seems like it should recognize that the videos are already on the ipad.
  2. after iOS10.0.2 update iphone 5s disconnects call even if moved slightly. mostly when connected to headphones.
  3. itunes hangs all the time.

 

Apple get your act together else like Samsung note,..........

iPhone 5s, iOS 10.0.2, null

Posted on Oct 15, 2016 10:00 PM

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GlumLot

Q: resyncs all my videos EVERY time

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  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 Oct 18, 2016 9:28 AM in response to GlumLot
    Level 10 (88,076 points)
    Apple TV
    Oct 18, 2016 9:28 AM in response to GlumLot

    Problem 1

     

    The following steps should resolve general issues with syncing or non-hardware issues on a device caused by corrupted firmware or settings. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

     

    1. Backup device.
    2. Restore as a new device.
    3. Restore the backup you made earlier.

     

    Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health & homekit data where appropriate.

     

    Problem 2

     

    Previous advice should have fixed any issue cause be firmware, although perhaps more likely a hardware issue. Try new headphones.

     

     

    Problem 3

     

    For general advice see Troubleshooting issues with iTunes for Windows updates.

     

    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Try the Microsoft Program Install and Uninstall tool mentioned in note 1. This may clear the remnants of the old installation.

     

    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues, or for compatibility with third party software on 64-bit systems.

     

    Review the other boxes and the list of support documents further down the page in case one of them applies.

     

     

    Your library should be unaffected by these steps but there are links to backup and recovery advice elsewhere in the user tip.

     

     

    You might want to try this before addressing problem 1 if iTunes isn't stable right now.

     

     

     

    tt2