iphone 6, OS 10, screen randomly fails to respond to touch

My iPhone 6, iOS 10,

randomly stops recognizing my touch. any ideas?

Posted on Oct 16, 2016 12:17 AM

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1 reply

Level 10

164,021 points

Oct 16, 2016 2:33 AM in response to John Pritchett

Hi

Follow the steps here, including contacting Apple Support or making a Genius Bar reservation if necessary:

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

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iphone 6, OS 10, screen randomly fails to respond to touch

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