kshtitizfromdehradun
Level 1 (4 points)
Desktops

Q: Apple service center in India is asking for 2,000 just for diagnosis. Mac not under warranty. Is it right ?

Apple serive center in India is asking for Rs 2,000 just for diagnosis, where as i read diagnosis is for free. I will be charged for hardware repair if any, and that is fine. Mac not under warranty, is it apple's policy to charge 2,000 for diagnosis ?

 

Message was edited by: kshtitizfromdehradun

Posted on Oct 16, 2016 12:33 AM

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kshtitizfromdehradun

Q: Apple service center in India is asking for 2,000 just for diagnosis. Mac not under warranty. Is it right ?

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  • by K Shaffer,

    K Shaffer K Shaffer Oct 16, 2016 12:42 AM in response to kshtitizfromdehradun
    Level 6 (14,587 points)
    Desktops
    Oct 16, 2016 12:42 AM in response to kshtitizfromdehradun

    Usually where an official Apple Store (owned by Apple, Inc) they can inspect and perform

    some diagnostics in those locations; often without charge for non-repair services. However

    this would not include those independent authorized repair services or the non-Apple owned

    store locations that are authorized to repair the products.

     

    If you ask - when requested to pay a fee for diagnostic - if that fee would be deducted from

    a total repair billing (since you'd have paid some toward that, if charged for diagnostic) that

    may also give you an idea on what kind of total may be involved.

     

    Do you have a specific hardware issue that has been stubborn, non-reactive to software; or

    other resets? ~ Is this related to the MacBook Pro listed in bottom of your post?