Q: itunes can't see my phone

hi,

my iTunes will not detect my iphone7 in devices, I've tried re-installing iTunes several times and am running the latest up-to-date version. I've also done all my windows updates too, but to no avail. I want to backup my iPhone to my PC as well as iCloud, its driving me mad, so would really appreciate so help, thanks :-)

mick

iPhone 7, iOS 10.0.2, pc is windows 10

Posted on Oct 16, 2016 9:01 AM

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Q: itunes can't see my phone

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by brenden dv,

brenden dv Oct 17, 2016 2:52 PM in response to mick4153
Community Specialists

Oct 17, 2016 2:52 PM in response to mick4153

Hi mick4153!

I see that your iPhone is not being recognized by your PC, and I'm happy to help. Please follow the instructions in this article:

If iTunes doesn‘t recognize your iPhone, iPad, or iPod

Thanks for using Apple Support Communities.

Cheers!
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by turingtest2,

turingtest2 Oct 18, 2016 8:34 AM in response to mick4153
Level 10 (88,143 points)

Apple TV

Oct 18, 2016 8:34 AM in response to mick4153

See also iOS device not showing in iTunes for Windows.

tt2
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Q: itunes can't see my phone

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by brenden dv,

by turingtest2,

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