Aki
Level 1
(39 points)
Q: Since tvOS 10 lot of disconnects of AirPlay
Since I'm using tvOS I recognized a lot of disconnects from iTunes over AirPlay. When I would stream my Music from my Library, it often will stop to play after some less minutes. Often I can connect directly again and it will disconnect again. Sometimes it will help, to restart iTunes but today this also not helping. Since I switching my WLAN from 2,4 Ghz. to 5 Ghz. it works for today, but not sure what will come now (never switch before).
The Router, my Apple TV and my iMac are in the same room, so it can't be something with the WLAN range and the Firmware of my Router (FritzBox from a German company) is up to date.
So again... This problem is massive since I have installed the tvOS 10. Before it working better, but never like the same as with my Apple TV 3.
Anybody an idea what I can check? Or some with the same problem here?
Apple TV (4th generation), tvOS 10
Winston Churchill
Level 10
(104,511 points)
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
