Dongg13
Level 1 (4 points)
Desktops

Q: iMacos sierra upgrade goes wrong.

yesterday I upgraded my iMac to macOS sierra.

 

As part of the upgrade I was offered to access all my iMac docs , desktop files etc to be available across my iMac , iPad , iPhone via iCloud.  I accepted this and signed up to increased fee for more iCloud storage..

 

When I tried to access my photos taken with a canon camera ( and stored in desktop files on iMac )  on my iPad all files were empty.

Now all photos have gone from desktop files on iMac also and file content states zero content.

 

Have I lost ten years of photos  to a mac upgrade????  It has happened too easily.

 

Can someone offer HELP  / what to do please  !!!!!!

iPad Air Wi-Fi

Posted on Oct 16, 2016 11:43 AM

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Dongg13

Q: iMacos sierra upgrade goes wrong.

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  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Oct 16, 2016 11:47 AM in response to Dongg13
    Level 9 (54,112 points)
    Desktops
    Oct 16, 2016 11:47 AM in response to Dongg13

    Did you backup any of the photos?

     

    Lose of data is a certainty. The only question is when.

  • by Old Toad,

    Old Toad Old Toad Oct 16, 2016 12:16 PM in response to Dongg13
    Level 10 (141,773 points)
    Photos for Mac
    Oct 16, 2016 12:16 PM in response to Dongg13

    If you enabled the iCloud Drive look in the iCloud Drive:

    Finder001.jpg

    Be sure to add the iCloud Drive to the Finder sidebar in the Finder Sidebar preference pane:

    Finder002.jpg

    OTsig.png

  • by woodmeister50,

    woodmeister50 woodmeister50 Oct 17, 2016 2:49 AM in response to Dongg13
    Level 5 (5,664 points)
    Mac OS X
    Oct 17, 2016 2:49 AM in response to Dongg13

    Dongg13 wrote:

     

    ...

     

    Have I lost ten years of photos  to a mac upgrade????  It has happened too easily.

     

    ...

    If you did not have a backup and it was your only copy of your

    photos, it was an accident waiting to happen, upgrade or not.

    Trusting your digital life to a single device very unwise as anything

    can and eventually will happen.  Its not a matter of if, but when.