yugidean

Q: Album shows as "Purchased" in iTunes but isn't in iTunes Purchased List (or my Music app)

I recently purchased an album.  I started to play it, but all of the songs were just dead air.  I assumed something must have gone awry during the download process, so I removed the download, re-downloaded it, and tried again.  Still nothing.  I tried that process again, downloading via data instead of WiFi the third time.  No dice.

 

Finally, I deleted the album from my Library and planned to download it again from scratch.

 

Except I can't figure out how.  iTunes shows the album and all its tracks as "Purchased."  However, when I go to the Purchased list, the artist, album, and songs are nowhere to be found.

 

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Things I've tried:

 

  • Tapping the words "Purchased" in iTunes (they blink but nothing happens)
  • Turning off iTunes Match (nothing changes)
  • Turning iTunes Match back on (again, nothing changes)
  • Rebooting my phone with iTunes Match on (no change) and with iTunes Match off (still nothing)

 

I'm not sure what else I can try.

iPhone 6

iOS 10.0.2

iPhone 6, iOS 10.0.2, null

Posted on Oct 17, 2016 6:46 AM

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Q: Album shows as "Purchased" in iTunes but isn't in iTunes Purchased List (or my Music app)

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