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All replies
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Helpful answers
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Oct 17, 2016 9:57 AM in response to Matian26by Tom Wolsky,HHow did you update? What exactly are you doing and what happens when you do it? What's the media?
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Oct 17, 2016 10:13 AM in response to Tom Wolskyby Matian26,I did the update to Sierra about a week ago. I had no issues importing media through my SxS card reader before that. Now when I try to import it just freezes the program. I've deleted preferences and I restarted everything and it still hasn't solved the problem. Here's a screenshot of what it looks like when I try to import:

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Oct 17, 2016 10:22 AM in response to Matian26by Tom Wolsky,Does it ever finish loading the media? Or is it stuck trying to load the card?
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Oct 17, 2016 10:25 AM in response to Tom Wolskyby Matian26,It never finished loading the media. It just froze up the program.
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Oct 17, 2016 10:27 AM in response to Matian26by Tom Wolsky,Try trashing prefs. Make a new admin user and try mounting the card in there. Don't open FCP. Does the card mount and can you access the content?
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Oct 17, 2016 10:37 AM in response to Tom Wolskyby Matian26,I trashed the preferences. I also tried the card on someone else's SxS reader and I was able to access and import the media successfully. They were also running FCPX, but they did not do the Sierra update yet (which I did.)
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Oct 17, 2016 11:30 AM in response to Matian26by Tom Wolsky,Did you try a new user? Sounds like your card reader needs a new driver for Sierra.
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Oct 17, 2016 12:25 PM in response to Tom Wolskyby Matian26,I think that's exactly the problem. Unfortunately, I haven't been able to find a place that offers a download for a Sierra compatible driver yet. Any ideas?
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Oct 17, 2016 12:30 PM in response to Matian26by Tom Wolsky,You probably would need to check with the manufacturer.
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Oct 21, 2016 12:42 PM in response to Matian26by wookeez,Same issue for me as well. I am not finding any updated drivers online, so stuck now. This is very frustrating. I should have known better than to think that Apple would release a new OS that actually works with Apple software....
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Oct 21, 2016 12:51 PM in response to wookeezby Tom Wolsky,WWhat Apple software? The only drivers Apple makes are for the built in card readers. It has nothing to do with SxS card readers, which is the manufacturer's responibity. The OS software has been available to developers since June.