walker1990
Level 1
(4 points)
iPhone
Q: my iphone turns off and goes blue..
i just got my iphone in september and yesturday my phone would shut off and the applelogo would show then it would turn blue with a white line threw it. i haven't dropped it or anything like that. So do i have to bring it in too be fixed or what? please help
iPhone 5s
by Jonathan UK,Apple recommended
Jonathan UK
Level 8
(39,983 points)
Apple Watch
Hi
Follow the instructions here, including contacting Apple Support or making a Genius Bar reservation if necessary:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
