GabrielAmy
Level 1
(4 points)
Q: Macbook Pro stuck in apple boot logo
Hey guys, my Macbook Pro from 2010 (serial no. W8*****ATM) is stuck in the apple boot logo with the loading bar under it.
I already tried do start it in every single possible mode(like safe mode, single user, AHT, recovery mode...) but it just cant turn on.
It suddenly started a few weeks ago. The mac started to run very very very slowly and it was just impossible to perform any task with it. A few days passed, and then it was impossible to choose and user to login. The color wheel start spinning and it requires the password once again and again.
Another few days passed and then the actual problem began. The macbook just cant pass the apple boot logo.
Most times the bar stay like in the photo. Sometimes the bar goes full but nothing happens. And after waiting 10~15 minutes like this it just turns off.
Please help me, the mac was working great and now its just useless.
*Sorry for any english mistakes, im brazilian* 
MacBook Pro, null
JimmyCMPIT
Level 6
(8,533 points)
shut down
disconnect all external devices
you may need to download the efi to allow recovery on your computer
Computers that can be upgraded to use OS X Internet Recovery - Apple Support
and it's very possible your internal hard drive has failed.
if you replace the drive you can restore from a time machine backup if you made one. otherwise you may need an install OS disk or flash drive with an OS that is compatible to your system and that you are licensed to use.
If you already purchased through Apple you can download the OS again (you may need to do this from another mac if yours wont boot) and create a bootable flash image
