Q: My Imac retina 5k is extremely slow and does not respond as it should. I especially have problems surfing the internet.
I purchased my Imac less than a year ago and it seemed to be working just OK in the beginning.
I did download some torrents, and removed those later. I also installed a game of the sims which I also uninstalled. I believe that is when the mac started to slow down. It has only gotten worse, I installed cleanmymac in an attempt to speed it up and get rid of malign files. That does not seem to help much. I notice with this app that my RAM memory is almost always full. I have difficulties on the web, I cannot open some simple websites like www.couchsurfing.org. Others take minutes to open. I stream radio with my mac which works fine sometimes, while other times it is completely interrupted, especially if I try to connect it with an external speaker via bluetooth.
I am by no means a mac expert and would really love to get some insights.
I have ran Entrecheck and this is what it came up with:
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-17 23:54:28
Download EtreCheck from https://etrecheck.com
Runtime 1:48
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
My Imac is extremely slow and does not respond as it should. I especially have problems surfing the internet.
Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Mid 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac15,1
1 3,3 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
AMD Radeon R9 M290 - VRAM: 2048 MB
iMac 5120 x 2880
System Software: ⓘ
macOS Sierra 10.12 (16A323) - Time since boot: about 16 hours
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) /private/var/tmp/MPKSSF6R : 210 MB (182 MB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 999.03 GB (725.43 GB free)
Core Storage: disk0s2 999.35 GB Online
USB Information: ⓘ
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.avira.kext.FileAccessControl (1.1.1 - SDK 10.9 - 2016-10-15) [Support]
System Launch Agents: ⓘ
[failed] com.apple.security.cloudkeychainproxy3.plist (2016-08-30)
[not loaded] 6 Apple tasks
[loaded] 168 Apple tasks
[running] 95 Apple tasks
[killed] One Apple task
one process killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 42 Apple tasks
[loaded] 158 Apple tasks
[running] 101 Apple tasks
[killed] 2 Apple tasks
2 processes killed due to insufficient RAM
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-09-24) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-05-29) [Support]
User Launch Agents: ⓘ
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-10-14)
[not loaded] org.hola.vpn.plist (2016-08-16)
User Login Items: ⓘ
Flux Application (/Applications/Flux.app)
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 23.0.0.185 - SDK 10.9 (2016-10-11) [Support]
QuickTime Plugin: 7.7.3 (2016-08-30)
Flash Player: 23.0.0.185 - SDK 10.9 (2016-10-11) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.12 (2015-11-29) Check version
3rd Party Preference Panes: ⓘ
Flash Player (2016-09-24) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
6% firefox
3% WindowServer
3% fontd
2% kernel_task
1% sysmond
Top Processes by Memory: ⓘ
1.00 GB firefox
909 MB kernel_task
254 MB Finder
238 MB Mail
205 MB mdworker(10)
Virtual Memory Information: ⓘ
1.95 GB Free RAM
6.04 GB Used RAM (2.08 GB Cached)
78 MB Swap Used
Diagnostics Information: ⓘ
Oct 17, 2016, 07:03:09 AM Self test - passed
Oct 16, 2016, 09:35:06 PM /Library/Logs/DiagnosticReports/firefox_2016-10-16-213506_[redacted].cpu_resour ce.diag [Details]
/Applications/Firefox.app/Contents/MacOS/firefox
Oct 15, 2016, 09:52:58 PM /Library/Logs/DiagnosticReports/mds_stores_2016-10-15-215258_[redacted].crash
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds_stores
iMac with Retina 5K display, macOS Sierra 10.12
Posted on Oct 17, 2016 1:47 PM