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Helpful answers
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Oct 17, 2016 1:28 PM in response to blackxactoby MichelPM,Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
Good Luck!
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Oct 17, 2016 2:24 PM in response to MichelPMby blackxacto,Read your reply and reset as you instruct. Will await an email w a hyperlink to test.