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iPhone 7 Battery Not Charging

My iPhone 7 is not charging when plugged in to both USB charger or with the wall power brick. It is a fully updated iPhone 7 purchased on launch day. The battery stays stuck at 16%, doesn't go up, doesn't go down. The software becomes super glitchy and won't move off of the home screen. The phone recognizes there's a charger plugged in and shows it to be charging but the battery icon or percentage never changes.


Any help from the community or Apple? Seems a bit ridiculous for a 4 week old phone?


Thanks!

Posted on Oct 17, 2016 3:11 PM

Reply
21 replies

Dec 12, 2017 1:57 PM in response to zielinsp

The advice about debris in the connection port was good. It fixed my problem. I couldnt see the debris. I switched off the phone and prodded around with a straightened out paper clip. Eventually to my surprise a small chunk of compacted paper suddenly became loose. You need to be absolutely sure there is no debris hiding in the port. I was surprised when the paper suddenly became dislodged and appeared as it wasn’t obvious it was there. On switching my phone on again it was fine. Good luck.

iPhone 7 Battery Not Charging

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