Q: apple ID verification

I have changed my apple ID as I no longer have access to an email address. However my phone keeps coming up with an alert 'Apple ID Verification- enter the password for ****** in settings'. However this apple ID was my old ID and I have changed the email address etc in my phone.

What can I do to stop this message?

Thank you

<Email Edited by Host>

iPhone 5c

Posted on Oct 18, 2016 2:59 PM

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Q: apple ID verification

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by darren.s,

darren.s Oct 18, 2016 5:16 PM in response to Kjp609
Community Specialists

Oct 18, 2016 5:16 PM in response to Kjp609

Howdy Kjp609,

Thanks for using the Apple Support Communities!

I understand you've changed your Apple ID, but you're getting prompted to enter the password for the old Apple ID on your iPhone. To help resolve this issue I suggest that you try to first sign out of all iterations of the previous Apple ID by following the steps in the link below.

What to do after you change your Apple ID email address or password

If the issue persists, then you may need to temporarily change your Apple ID back to what it was, as directed in this link:

If iCloud asks you for the password to your previous Apple ID

Take care.
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by darren.s,

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