The iPhone software update server could not be contacted. An unknown error occurred (-50)

I have searched for an answer, but most pertain to syncing a device. I am getting this error on a mac when I am trying to update the itunes software from 12.4.1.6 to 12.5.1. Everything I find says to first get the latest iTunes, which is what I am trying to do.


Any suggestions?


Internet connection is working, Appstore comes up and looks for updates but does not find one for iTunes.

iMac, Mac OS X (10.5.6)

Posted on Oct 17, 2016 8:19 PM

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The iPhone software update server could not be contacted. An unknown error occurred (-50)

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