Slow to respond back button

I have a brand new iphone SE, purchased 3 days ago on 10/14/16. When I'm in a text, and I want to go back to the main lists of texts, the "back" arrow is slow to respond. It takes 2,3,4 up to 20 times to press it to go back. Apple has reloaded the software, with and without restoring, and the problem remained. We switched the phone, and it still happens. Their best guess is a glitch with the software, but they haven't heard of it happening to other users. Does anyone else have this problem?

iPhone SE, iOS 10.0.3, Back button in texts

Posted on Oct 18, 2016 3:13 PM

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Posted on Nov 28, 2017 12:04 PM

I have the solution - you have to reduce the size of the font (in settings, general, assessibility, larger text - slide the bar so it is just over the half way mark or under. my husband has the same phone but wasn't having the problems with the back button after the latest update. We compared the message layout & only if u have two identical phones can u see that my back button was squashed in the corner & much higher up & my husbands layout was much more spacious. now after reducing my font size my back button works perfectly first time & not going into 'cancel' mode.

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Nov 28, 2017 12:04 PM in response to cgilles1

I have the solution - you have to reduce the size of the font (in settings, general, assessibility, larger text - slide the bar so it is just over the half way mark or under. my husband has the same phone but wasn't having the problems with the back button after the latest update. We compared the message layout & only if u have two identical phones can u see that my back button was squashed in the corner & much higher up & my husbands layout was much more spacious. now after reducing my font size my back button works perfectly first time & not going into 'cancel' mode.

Jan 6, 2017 8:30 AM in response to cgilles1

I ended up finding a solution in another thread on this forum. Basically, you'll need to tap a little to the right of the back/return arrow instead of trying to tap directly on the arrow itself. I know it's not the best solution as your instinct will tell you to tap directly on the arrow, but it appears to work for me. Here's a link to the thread:


Messages app - issue with "return button" (arrow) in conversation


Cheers,

Visor

Aug 16, 2017 3:15 PM in response to cgilles1

I have a brand new 32gb SE. Less than 10 days old. I started experiencing or noticed same problem the day after I purchased. That's why I am here looking for answers. It *****, cause this phone is suppose to be the same as 6s. It comes up short in several ways and I am not talking about the battery or screen size. Oh well. I guess it's one of those things I have to learn to deal with. Really ***** though. I truly expected to replace my 6s plus with a miniature model.

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Slow to respond back button

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