Christine Altieri
Level 1 (118 points)
Mac App Store

Q: iPhone 5 from 2013 question

I do not pay $0.99 a month (or whatever the fee is now) for the Cloud backup as I am unemployed and back in school.  I have only 89 photos, 10 videos, avg length 3 minutes, and 9 screenshots.  When I take a pic with the camera, it saves the photo, but I can no longer do / it can no longer save screenshots.  Does anyone know why?   Thanks.

iPhone 5

Posted on Oct 18, 2016 6:10 PM

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Christine Altieri

Q: iPhone 5 from 2013 question

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  • by KiltedTim,

    KiltedTim KiltedTim Oct 18, 2016 6:25 PM in response to Christine Altieri
    Level 9 (56,508 points)
    iPhone
    Oct 18, 2016 6:25 PM in response to Christine Altieri

    Maybe because you have filled the capacity of your phone? There isn't anywhere near enough information here to be able to give an intelligent answer.

  • by iEvan 3.0,

    iEvan 3.0 iEvan 3.0 Oct 18, 2016 6:32 PM in response to Christine Altieri
    Level 1 (109 points)
    Oct 18, 2016 6:32 PM in response to Christine Altieri

    I am very not sure what you're trying to say. You say it saves the photo, but I don't understand the problem.

     

    For anything storage-related, go to Settings > General > Storage & iCloud Usage and check your iCloud storage usage there. There is no charge for the base 5 GB, and you can do whatever you like with it — even back up your phone to it, as long as it doesn't exceed the 5 GB limit. ICloud only backs up the most important things on your device, so it's more than likely that there will be enough room.

     

    Also, just above that, you'll see how much free space is available on your device. If you have gotten the popup that says there isn't enough space to save a photo or video, you can see what is hogging the most space on your phone under Manage Storage on that same screen.

  • by Christine Altieri,

    Christine Altieri Christine Altieri Oct 18, 2016 6:46 PM in response to iEvan 3.0
    Level 1 (118 points)
    Mac App Store
    Oct 18, 2016 6:46 PM in response to iEvan 3.0

    Thanks everyone. There was a time when I had more photos and longer videos on my phone after attending a concert. Without paying 99 cents my phone was able to store 200 pics and long videos, PLUS I could take screen shots and they err saved. Since the concert photos  are now synced to my MacBook, i deleted them from my phone and I have 89 pictures left. I cannot save screenshots now but if I tap the camera and take a pic of the wall, it will save to my photos album on my phone. It's just the screenshots that are not saving.