ATC7

Q: Push iCloud email no longer working

This started about a week ago where all of a sudden none of my iCloud emails are being pushed to my iPhone anymore. I haven't changed phones or settings at all.

 

I first noticed it when my emails started arriving together in bunches, i.e. 4-5 emails come in at once, but their time stamps are out by as much as a few hours.

 

Interestingly, non-iCloud emails are being pushed fine (e.g. emails to my outlook.com account).

 

Users on macrumors forum are reporting the same thing, also started about a week ago. The thread there is almost five pages long. No solution has been presented yet, just a few things that users tried such as: reset system settings, disable then re-enable email push, disable and enable iCloud email etc.... I tried all but nothing worked. One temporary workaround would be to disable Push and set email to fetch every 15 mins.

 

I opened a case with Apple support but I have no idea if or when this issue will get addressed.

 

Anyone here experiencing this?

Posted on Oct 18, 2016 7:05 PM

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Q: Push iCloud email no longer working

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  • by zinacef,

    zinacef zinacef Oct 18, 2016 7:36 PM in response to ATC7
    Level 5 (5,938 points)
    Applications
    Oct 18, 2016 7:36 PM in response to ATC7

    I don't use Mail but I tested it out by sending myself emails from satellite accounts and they came in fine.  Reach out to Apple, from the number they must've provided to you, and ask for an ETA on the timeframe for it to be resolved.