MacBook Pro constantly freezes

Hi there.


My partner is currently having an issue with her MacBook Pro where it will freeze at different periods.

Most of the time it will freeze on the login screen. If you leave it like that, it could take anywhere from 5 minutes to 2 hours to start working again. Even if it does start working, it'll eventually freeze again, no matter what you're doing.

When I say freeze, I mean the whole screen is frozen and you can't do anything at all apart from restarting using the button on the keypad. Most forums I've looked at, people have the issue where it will freeze with the cursor spinning around, but it's nothing like that.

I would put which OS it is running on, but it's currently frozen at the moment so I will have to wait until it's working again.


Would anyone have any suggestions on what might help or if they've experienced this before?


Thanks

Posted on Oct 18, 2016 9:02 PM

Reply
4 replies

Oct 18, 2016 10:23 PM in response to kaz-k

Heres some of it.

I noticed this in part of it:

"19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Caller tried to hijack service: path = /System/Library/LaunchAgents/com.apple.trustd.agent.plist, caller = loginwindow.98"


I'm not too good with this type of stuff, but sounds a bit odd?


19/10/2016, 5:23:36 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:36 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:37 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:38 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:39 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:40 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:41 PM WindowServer[177]: *** LOG MESSAGE QUOTA EXCEEDED - SOME MESSAGES FROM THIS PROCESS HAVE BEEN DISCARDED ***

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:42 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:43 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:23:44 PM WindowServer[177]: GPU Driver appears to be hung (over 5 continuous seconds of unreadiness)

19/10/2016, 5:25:15 PM com.apple.xpc.launchd[1]: Service only ran for 602 seconds. Pushing respawn out by 10198 seconds.

19/10/2016, 5:25:15 PM syslogd[47]: ASL Sender Statistics

19/10/2016, 5:27:23 PM SecurityAgent[249]: User info context values set for Em

19/10/2016, 5:27:23 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:23 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:23 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:23 PM com.apple.xpc.launchd[1]: The ServiceIPC key is no longer respected. Please remove it.

19/10/2016, 5:27:23 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:23 PM DictationIM[455]: Untrusted apps are not allowed to connect to Window Server before login.

19/10/2016, 5:27:23 PM DictationIM[455]: Window Server is not available.

19/10/2016, 5:27:23 PM DictationIM[455]: Window Server is not available.

19/10/2016, 5:27:23 PM DictationIM[455]: Window Server is not available.

19/10/2016, 5:27:23 PM DictationIM[455]: Window Server is not available.

19/10/2016, 5:27:24 PM SecurityAgent[249]: Login Window login proceeding

19/10/2016, 5:27:24 PM loginwindow[98]: Login Window - Returned from Security Agent

19/10/2016, 5:27:24 PM loginwindow[98]: USER_PROCESS: 98 console

19/10/2016, 5:27:24 PM kernel[0]: AppleKeyStore:Sending lock change 0 for handle -501

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Unknown key for Boolean: DrainMessagesAfterFailedInit

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Unknown key for string: seatbelt-profiles

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The ServiceIPC key is no longer respected. Please remove it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Caller tried to hijack service: path = /System/Library/LaunchAgents/com.apple.pluginkit.pkd.plist, caller = loginwindow.98

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The ServiceIPC key is no longer respected. Please remove it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The DrainMessagesOnCrash key is not yet implemented. If you rely on this key, please file a bug.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The DrainMessagesOnCrash key is not yet implemented. If you rely on this key, please file a bug.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The UserName key is not supported for non-System services.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The UserName key is not supported for non-System services.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Invalid type for event (event/type): events/array

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Invalid type for event (event/type): bundleid/string

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This key does not do anything: OnDemand

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Caller tried to hijack service: path = /System/Library/LaunchAgents/com.apple.trustd.agent.plist, caller = loginwindow.98

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Unknown key for string: LSBackgroundOnly

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The ServiceIPC key is no longer respected. Please remove it.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: Unknown key for string: SpotifyPath

19/10/2016, 5:27:24 PM com.apple.xpc.launchd[1]: The NetworkState key is no longer respected. Please remove it.

19/10/2016, 5:27:24 PM lsd[463]: LaunchServices: Scheme mapping file does not exist, creating file.

19/10/2016, 5:27:24 PM WindowServer[177]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'. Run with arg = -login

19/10/2016, 5:27:24 PM WindowServer[177]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'. Run with arg = -AMBDprefs

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MacBook Pro constantly freezes

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