Valbrack

Q: My iPad mail search function keeps freezing after update 10.0.2

MY iPad mail search function keeps freezing after update to 10.0.2

iPad 2, iOS 10.0.2

Posted on Oct 19, 2016 5:48 AM

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Q: My iPad mail search function keeps freezing after update 10.0.2

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  • by braden85,

    braden85 braden85 Oct 19, 2016 5:55 PM in response to Valbrack
    Community Specialists
    Oct 19, 2016 5:55 PM in response to Valbrack
    Hi Valbrack,

    Thanks for using the Apple Support Communities. Based on what you are describing (Mail freezing when using a basic function like search, issue starting just after an iOS update), we may want try reinstalling a fresh copy of iOS to help resolve (or at least rule out) any system software issues. Once iOS is reinstalled, you will want to test and see if the issue persists or returns. The process is outlined in the following article under the section "If your device turns on but gets stuck during start up" (the article itself is aimed at a slightly different issue, but the steps outlined are still applicable in this case):
     

    If your iPhone, iPad, or iPod touch won't turn on - Apple Support

     

    Note: While this process generally shouldn't affect your data or settings, it's always best to have a full backup of your data just in case. If you haven't recently backed up your device, you may also find this article helpful:

     

    How to back up your iPhone, iPad, and iPod touch - Apple Support


    Regards.