ipad pro wifi
my wifi connection is very slow
iPad Pro 9.7-inch WiFi, iOS 10.0.3
User profile for user:
Eric--F
User level:
Community Specialist
Hello toonytroy,
Thanks for seeking help with slow Wi-Fi on your iPad here in the Apple Support Communities. There are many reasons this can be happening. I am happy to provide something to help you with this.
The first thing we want to ensure is that all your data is safe. You can make a backup in iCloud or iTunes using this article : How to back up your iPhone, iPad, and iPod touch .
Once your data is safe, we can explore some reasons that your wireless connection is slow on your iPad. There is a possibility of interference causing this interruption. Please check this help article for some of the causes and possible solutions to this: Potential sources of Wi-Fi and Bluetooth interference .
You may also potentially be experiencing bandwidth limitation issues. To test this, remove a few devices from your network by turning them completely off, or going to Settings > Wi-Fi, and turning the slider off. Then, power cycle your modem and router. Once the modem and router reconnect, only connect the iPad and test if it is still slow.
I also recommend you delete the history and browsing data using this help article: Safari web settings on your iPhone, iPad, and iPod touch . Please check the section titled "Clear information from your device". If you are still experiencing issues, please check this help article: Stop pop-up ads in Safari .
The last thing I can recommend at this point is to try your iPad on a known good network such as the network at the Apple Retail Store. This does not mean your home network is not good, it may simply be using a different security that is causing the slowness on your iPad.
Thanks again and have a great rest of your day.
Thanks for seeking help with slow Wi-Fi on your iPad here in the Apple Support Communities. There are many reasons this can be happening. I am happy to provide something to help you with this.
The first thing we want to ensure is that all your data is safe. You can make a backup in iCloud or iTunes using this article : How to back up your iPhone, iPad, and iPod touch .
Once your data is safe, we can explore some reasons that your wireless connection is slow on your iPad. There is a possibility of interference causing this interruption. Please check this help article for some of the causes and possible solutions to this: Potential sources of Wi-Fi and Bluetooth interference .
You may also potentially be experiencing bandwidth limitation issues. To test this, remove a few devices from your network by turning them completely off, or going to Settings > Wi-Fi, and turning the slider off. Then, power cycle your modem and router. Once the modem and router reconnect, only connect the iPad and test if it is still slow.
I also recommend you delete the history and browsing data using this help article: Safari web settings on your iPhone, iPad, and iPod touch . Please check the section titled "Clear information from your device". If you are still experiencing issues, please check this help article: Stop pop-up ads in Safari .
The last thing I can recommend at this point is to try your iPad on a known good network such as the network at the Apple Retail Store. This does not mean your home network is not good, it may simply be using a different security that is causing the slowness on your iPad.
Thanks again and have a great rest of your day.