HT205064: Check your Apple ID device list to see where you're signed in
Learn about Check your Apple ID device list to see where you're signed in
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Q: Apple ID sign on error message on phone
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Oct 19, 2016 7:58 PMby brenden dv,Hey Chiefster,
Thanks for being a part of Apple Support Communities.
I see from your post that you're being prompted to log in to your previous Apple ID. If this is just a re-named Apple ID, rather than a completely different account, then I suggest you temporarily change your Apple ID back by following the steps below:
If iCloud asks you for the password to your previous Apple IDChange your Apple ID temporarily
Use these steps to change your Apple ID temporarily:
- Sign in to your Apple ID account page.
- Click Edit in the Account section, then click Change Email Address.
- Change your Apple ID to the email address that iCloud is asking you to sign in with.
- Sign out of your account page.
Then sign out of iCloud on your iPhone, iPad, or iPod touch:
- Tap Settings > iCloud on your iOS device.
- Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
- Tap Keep on My [Device] or Delete from My [Device], and enter the password for your Apple ID. Your data remains in iCloud, and is updated on your device when you sign in to iCloud again.
- If you're signed in on more than one device with this Apple ID, repeat steps 1-3 on each device.
- Go to your Apple ID account page, and sign in again.
- Change your Apple ID to the email address that you want to use. You'll need to verify the email address.
- Tap Settings > iCloud on your iOS device, and sign in with your new Apple ID.
If these steps don’t work, change your Apple ID temporarily again. Then sign back in to your Apple ID account page to make sure that your Apple ID was changed.
Whenever you change your Apple ID, remember to update the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
Take care.
