bocajneslein
Level 1 (4 points)
iPhone

Q: iPhone se screen issue

My new iphone se recently started showing a "distorted" version of the graphics on the lower appx. 5th part of the screen. IMG_0076.JPG

Any ideas what could be causing this. The issue is consistent across apps.

Posted on Oct 19, 2016 7:35 AM

by Ingo2711,Solvedanswer
Ingo2711 Ingo2711
Level 7 (25,991 points)
iPhone
A:

To make sure that this is not software related, set it back to factory settings, without using the latest backup. Test the screen after that. If it works, restore from the backup.

Use iTunes to restore your iOS device to factory settings - Apple Support


If factory resetting does not help, get the phone checked by Apple:

Start a service request

Find an Apple Authorized Service Provider

Make an Apple Store appointment

Posted on Oct 19, 2016 3:09 PM

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