CrystalCW
Level 1 (8 points)
iPhone

Q: Having trouble with safari on my iPhone 6s everytime I type into the address bar for a site the browser keeps saying 'Server Cannot Be Found'. How do I fix this problem? I didn't have any problems before I updated to the new iOS  could that be the pr

Having trouble with safari on my iPhone 6s everytime I type into the address bar for a site the browser keeps saying 'Server Cannot Be Found'. How do I fix this problem? I didn't have any problems before I updated to the new iOS  could that be the problem ?

Posted on Oct 19, 2016 9:26 AM

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CrystalCW

Q: Having trouble with safari on my iPhone 6s everytime I type into the address bar for a site the browser keeps saying 'Server Canno ... more

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  • Helpful answers

  • by Briansyddall,Helpful

    Briansyddall Briansyddall Oct 19, 2016 11:46 AM in response to CrystalCW
    Level 6 (9,330 points)
    Apple Watch
    Oct 19, 2016 11:46 AM in response to CrystalCW

    Hi

    Go to settings-Safari delete history & cookies .

    Aso try a reboot press & hold power button & menu button hold both down until

    You see apple logo .

    Also go to apps store try another web browser like Firefox .

    Cheers

    Brian

  • by CrystalCW,

    CrystalCW CrystalCW Oct 19, 2016 11:55 AM in response to Briansyddall
    Level 1 (8 points)
    iPhone
    Oct 19, 2016 11:55 AM in response to Briansyddall

    I wished that had helped but i it didn't I have another browser and it's taking forever to load too. And my apps have been trying to update for like 12+ hrs.

  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 Oct 19, 2016 12:32 PM in response to CrystalCW
    Level 9 (59,793 points)
    iPhone
    Oct 19, 2016 12:32 PM in response to CrystalCW

    It sounds as if you have a DNS issue, or some other internet type problem. How are you connected to the internet? If Safari is saying server cannot be found, then it is not correctly identifying the address. Try powering your router down for about 30 seconds and then power it back up again. After that, try connecting to the internet again. Attempting to download another browser is not going to help that.

  • by ShagCA,

    ShagCA ShagCA Oct 19, 2016 12:08 PM in response to CrystalCW
    Level 4 (2,532 points)
    iPad
    Oct 19, 2016 12:08 PM in response to CrystalCW

    I does sound like DNS issue. How do you access the internet? Can you access the web through cellular connection?

  • by CrystalCW,

    CrystalCW CrystalCW Oct 19, 2016 12:37 PM in response to ShagCA
    Level 1 (8 points)
    iPhone
    Oct 19, 2016 12:37 PM in response to ShagCA

    I use a Verizon router. Yes I can access through data but barely it was slow maybe because I almost used it all but it finally got me to a site.

  • by CrystalCW,

    CrystalCW CrystalCW Oct 19, 2016 1:00 PM in response to ChrisJ4203
    Level 1 (8 points)
    iPhone
    Oct 19, 2016 1:00 PM in response to ChrisJ4203

    I'm using a Verizon router.

  • by ShagCA,

    ShagCA ShagCA Oct 19, 2016 3:52 PM in response to CrystalCW
    Level 4 (2,532 points)
    iPad
    Oct 19, 2016 3:52 PM in response to CrystalCW

    Did you mean you can access the websites through mobile/cellular data but it's very slow because you've exceeded your mobile data allocation?

     

    If you access through WiFi router, check your iPhone WiFi settings. What's in the DNS settings?

  • by CrystalCW,

    CrystalCW CrystalCW Oct 19, 2016 6:46 PM in response to ShagCA
    Level 1 (8 points)
    iPhone
    Oct 19, 2016 6:46 PM in response to ShagCA

    That's exactly what I mean. I usually use the wifi router but it's not working so it'll switch to cell data. If I got to Wifi settings that will bring me to the different networks. I don't really know what you mean by DNS settings unless you mean to click the "i" in the corner of the network I'm using.

  • by CrystalCW,

    CrystalCW CrystalCW Oct 20, 2016 12:02 AM in response to CrystalCW
    Level 1 (8 points)
    iPhone
    Oct 20, 2016 12:02 AM in response to CrystalCW

    I think I know what you mean now when I clicked more information it shows the router and DNS are the same

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 20, 2016 8:05 AM in response to CrystalCW
    Level 9 (59,793 points)
    iPhone
    Oct 20, 2016 8:05 AM in response to CrystalCW

    Try resetting your router. Unplug it from power for about 30 seconds, and then plug it back in. While it is rebooting, go into your phone and go to Settings>General>Reset>Reset Network Settings. That will clear all of your wi-fi network settings. After the router has finished rebooting attempt to connect to your wi-fi again. You will have to enter all of your wi-fi passwords again, the network reset will clear all of them, but this should clear your DNS issue.

  • by ShagCA,

    ShagCA ShagCA Oct 20, 2016 8:47 AM in response to CrystalCW
    Level 4 (2,532 points)
    iPad
    Oct 20, 2016 8:47 AM in response to CrystalCW

    CrystalCW wrote:

     

    I clicked more information it shows the router and DNS are the same

    That sounds ok. Restart your WiFi router (unplug the power, wait for 30 second, plug the power it back on). Also check your router for security breach.

  • by CrystalCW,

    CrystalCW CrystalCW Oct 20, 2016 9:14 AM in response to ChrisJ4203
    Level 1 (8 points)
    iPhone
    Oct 20, 2016 9:14 AM in response to ChrisJ4203

    I did this and no luck. There is a reset on the router should I presse that? I unplugged everything and reset twice and it's still the same 

  • by CrystalCW,

    CrystalCW CrystalCW Oct 20, 2016 9:16 AM in response to ShagCA
    Level 1 (8 points)
    iPhone
    Oct 20, 2016 9:16 AM in response to ShagCA

    I did it twice and no luck everyone else seems to have access just fine. There is a reset on my Verizon router should I press it? how do I check for security breach?