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mjacovie
Level 1 (4 points)
Apple TV

Q: I have a win10 PC which I have not been able to see in home sharing  this Win 7 PC was visible before it was upgraded

home sharing not displaying PC on network

Apple TV, Windows 10

Posted on Oct 19, 2016 9:47 AM

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mjacovie

Q: I have a win10 PC which I have not been able to see in home sharing  this Win 7 PC was visible before it was upgraded

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 19, 2016 10:20 AM in response to mjacovie
    Level 10 (104,526 points)
    Apple TV
    Oct 19, 2016 10:20 AM in response to mjacovie

    A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.


    Make sure your router/computer allows access over the following ports


    Port

    Type

    Protocol

    Used By

    53

    TCP/UDP

    DNS

    DNS

    80

    TCP

    HTTP

    AirPlay, iTunes Store

    123

    TCP/UDP

    NTP

    Network Time

    443

    TCP

    HTTPS

    AirPlay, PhotoStream, iTunes Store

    554

    TCP/UDP

    RTSP

    AirPlay

    1900

    UDP

    SSDP

    Bonjour

    3689

    TCP

    DAAP

    iTunes, AirPlay, HomeSharing

    5297

    TCP

    -

    Bonjour

    5298

    TCP/UDP

    -

    Bonjour

    5350

    UDP

    NAT

    Bonjour

    5351

    UDP

    NAT

    Bonjour

    5353

    TCP/UDP

    MDNS

    Bonjour, AirPlay, HomeSharing

    8000-8999

    TCP

    -

    iTunes Radio Streams

    42000-42999

    TCP

    -

    iTunes Radio Streams

    49159

    UDP

    MDNS (Win)

    Bonjour, AirPlay

    49163

    UDP

    MDNS (Win)

    Bonjour, AirPlay


    Refer to your router manual/manufacturer for any settings that are specific to that model.


    Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.


    If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

  • by mjacovie,

    mjacovie mjacovie Oct 19, 2016 2:08 PM in response to mjacovie
    Level 1 (4 points)
    Apple TV
    Oct 19, 2016 2:08 PM in response to mjacovie

    Thank you for your the quick response.  I am running on a home network and have a 2nd PC which is still on Windows 7.  I just installed ITunes on this machine and set it up for home sharing as well.  I was immediately able to see the same videos on this device which were not visible on the Windows 10 device.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 19, 2016 2:23 PM in response to mjacovie
    Level 10 (104,526 points)
    Apple TV
    Oct 19, 2016 2:23 PM in response to mjacovie

    Yes I understand that, which is why i provided the suggestions I did.

  • by mjacovie,

    mjacovie mjacovie Oct 19, 2016 2:38 PM in response to Winston Churchill
    Level 1 (4 points)
    Apple TV
    Oct 19, 2016 2:38 PM in response to Winston Churchill

    If the problem were caused by what you are suggesting why would 1 PC be able to get through and not the other?

  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 19, 2016 11:35 PM in response to mjacovie
    Level 10 (104,526 points)
    Apple TV
    Oct 19, 2016 11:35 PM in response to mjacovie

    Because they will each have different software and settings.

  • by mjacovie,

    mjacovie mjacovie Oct 20, 2016 4:07 PM in response to Winston Churchill
    Level 1 (4 points)
    Apple TV
    Oct 20, 2016 4:07 PM in response to Winston Churchill

    I went to the "Edit/Preference" tab in iTunes and then went to the sharing tab.  It showed that Bonjour was not running and that I was therefore not sharing on the network.  After enabling the Bonjour service and then turning on sharing for iTunes on my network, the app showed up on my TV.