joczef

Q: Mac air, shutting down

My mac book air keeps shutting off, sometimes itll shut down while its loading. Its happened in the past too. Itll shut down for 3-5 days then itll work fine again. The battery is full, and it doesn't seem to be overheating either. I tried resetting the pram and everything and nothing =(

MacBook Air

Posted on Oct 19, 2016 3:12 PM

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Q: Mac air, shutting down

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Oct 19, 2016 3:33 PM in response to joczef
    Level 10 (271,794 points)
    Desktops
    Oct 19, 2016 3:33 PM in response to joczef

    Reinstall El Capitan Without Erasing Drive

     

           Please be sure you back up.

     

    1. Restart the computer. Immediately after the chime hold down the Command and R keys until the Utility Menu appears.
    2. Select Disk Utility and click on the Continue button.
    3. Select the indented (usually, Macintosh HD) volume entry from the the side list.
    4. Click on the First Aid icon in the toolbar. Wait until the Done button activates, then click on it.
    5. Quit Disk Utility and return to the Utility Menu.
    6. Select Reinstall OS X and click on the Continue button.

     

    Also, see this User Tip: Basic Steps for Upgrading OS X.

  • by joczef,

    joczef joczef Oct 19, 2016 3:42 PM in response to Kappy
    Level 1 (4 points)
    Notebooks
    Oct 19, 2016 3:42 PM in response to Kappy

    Hi Kappy, thank you for your reply.

    The computer shuts down before I can even back up anything. Itll power on and 2 minutes it's me logging in itll shut down. Itll also shut down while still in the Apple logo while turning on

  • by Kappy,

    Kappy Kappy Oct 19, 2016 7:53 PM in response to joczef
    Level 10 (271,794 points)
    Desktops
    Oct 19, 2016 7:53 PM in response to joczef

    You well may have a drive or SSD that is failing or has become corrupted. Can you boot from the Recovery HD? If you can, then you can see about repairing the drive/SSD. If you are not able to startup still, then try an Erase and Install.

     

    Install Mavericks Through El Capitan from Scratch

     

         Backup if possible before continuing.

     

    1. Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
    2. Select Disk Utility from the Utility Menu and click on Continue button.
    3. When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
    4. Click on the Erase icon in Disk Utility's main window. A panel will drop down.
    5. Set the Format type to Mac OS Extended (Journaled.)
    6. Click on the Apply button, then wait for the Done button to activate and click on it.
    7. Quit Disk Utility and return to the Utility Menu.
    8. Select Reinstall OS X and click on the Continue button.