iMessage iOS 10 keyboard stuck iPhone 7 Plus

Question

Level 1

14 points

iMessage iOS 10 keyboard stuck iPhone 7 Plus

Hi, I have a bug in iOS 10 (I am using 10.0.3) on my iPhone 7 Plus in which the keyboard gets stuck and follows me everywhere I go. I can go on any app, but the keyboard will stay on the screen and be completely usable. I can send a message to someone through my home screen without seeing the actual conversation. What I also noticed is that after this occurs, I no longer get notifications of messages and instead heard the sound of a message that was received while in iMessage. This all seems to start after responding to a message using 3D Touch. It doesn't always happen, but when it does, the only way to rid of the keyboard is to completely restart the phone.

I just got off the phone with Apple and was told this was the first time she heard of this issue. I ignored it the first time this happened (a few days ago), but it just happened again. I figured I'd post it on here too to see if anyone else has experienced this issue? And if so, has anyone found a solution in which the keyboard is rid of without restarting the iPhone?

iPhone 7 Plus, iOS 10.0.3, 256GB

Posted on Oct 19, 2016 5:26 PM

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Answer 1

gdgmacguy

Level 7

21,891 points

Oct 19, 2016 5:33 PM in response to WWEFreak69

Have you tried restoring the phone? Try that, first from backup, then if that doesn't work from scratch.

Best,

GDG

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Answer 2

{JC79}

Level 1

4 points

Oct 22, 2016 2:40 PM in response to WWEFreak69

Just had the same thing happen to me, also an iPhone 7 Plus on iOS 10.0.3 when replying to a message using 3d touch. I also had to restart my phone to get the keyboard to go away.

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Answer 3

WWEFreak69 Author

Level 1

14 points

Oct 22, 2016 8:42 PM in response to gdgmacguy

I have not tried that. thanks for the advice, but honestly it's not a make or break issue with the OS and therefore I will keep using as usual and not use 3D Touch to respond to messages. I'd be nice to be able to use 3D Touch with no headaches and hope Apple looks into this further as it seems I am not the only one with this issue.

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Answer 4

ender21

Level 1

15 points

Oct 24, 2016 7:55 AM in response to WWEFreak69

This just happened to me outside of 3D touch. I was switching from Messages to a different app when I received a new message, and the keyboard popped up and remained until I powered off the phone.

On a different ip7+ I thought this was a 10.1 beta issue, but on my replacement ip7+ I'm on stock 10.0.3 and it's occurring. Hope they get this sorted out. Not a huge deal, but definitely an annoyance that should be fixed.

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Answer 5

Gmastanz

Level 1

4 points

Oct 27, 2016 3:52 AM in response to WWEFreak69

I have this issue too even on 10.1, right after the upgrade! this issue happened on 10.0.2, 10.0.3, and my camera will stop working while this is happening

Apple, please fix it!

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Answer 6

Nov 4, 2016 8:03 AM in response to WWEFreak69

I have an iphone 7 plus and am running 10.1.1 and this happens to me when I try to respond to text messages with 3D touch. All I can do is restart my phone, as nothing will close the keyboard. It's so frustrating, and I don't want the only answer to be just not using 3D touch.

Apple - FIX IT!

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Answer 7

Nov 4, 2016 4:13 PM in response to toteslaura

I'm having the same issue! Very annoying.

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Answer 8

KDobby

Level 1

8 points

Aug 29, 2017 1:31 PM in response to WWEFreak69

Same thing happens to me.. IPhone 7, yet it only happens to one contact...

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