haileyxo1 Author

Level 1

8 points

Seagate Not Working Anymore

I've being using a seagate usb ever since I got my Macbook Pro like 3 years ago. The last time I used it, it had that error message saying 'disk not ejected properly' when I was still using it and never even touched it. I've tried many things such as going into finder-preferences- and checking off 'connected servers' and 'external disks' but it still wont work. The light is on and I could feel it working it just wont show up on my Mac. Can someone please help me? Everything is on this thing!

MacBook Pro, Other OS

Posted on Oct 19, 2016 6:27 PM

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4 replies

Level 10

210,519 points

Oct 20, 2016 1:26 AM in response to haileyxo1

Does it show in Disk Utility?

Did the problem start after upgrading macOS version?

- Does it show in System Profiler under USB? You should see the chipset in the enclosure as well as the HD itself

OS X: About System Information and System Profiler - Apple Support

https://support.apple.com/en-us/HT203001

Does it work on another computer

Not infrequently the drive wil fail. Sometimes it is the electronics in the enclosure vie the dive inside that fails

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Level 9

57,329 points

Oct 20, 2016 5:29 AM in response to haileyxo1

An additional option is to take out the bare drive from it's encl;osure, install it in a known functional enclosure and test.

Ciao.

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haileyxo1 Author

Level 1

8 points

Oct 24, 2016 4:04 PM in response to lllaass

it doesn't show in disk utility and yes it did stop working after i upgraded to Seirra

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Level 10

210,519 points

Oct 25, 2016 1:30 AM in response to haileyxo1

Download/install the new Seagate drivers/software:

http://knowledge.seagate.com/articles/en_US/FAQ/007770en?language=en_US

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Seagate Not Working Anymore

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