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Helpful answers
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Oct 19, 2016 7:07 PM in response to Minnie0801by Niel,You can either switch browsers or upgrade the computer’s OS; your Mac can run Sierra.
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Oct 19, 2016 8:28 PM in response to Nielby Minnie0801,Thank you, can you tell me how to download Sierra and is there a fee involved?
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Oct 19, 2016 8:32 PM in response to Minnie0801by Allan Eckert,Sierra is downloaded from the App Store on your Mac using the Purchased tab. It is a no-cost purchase.
As a first step in the upgrade process be sure to make a complete backup of everything.
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Oct 19, 2016 9:13 PM in response to Allan Eckertby Minnie0801,Thank you, I have never backed up my Mac, do I need to back up to a separate device? Can you tell I am a novice at this? Appreciate your assistance.
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Oct 19, 2016 9:19 PM in response to Minnie0801by Niel,Get an external drive, connect it to your computer, and then either set up Time Machine or use a product such as the Disk Utility or Carbon Copy Cloner to create a bootable clone.
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