My MacBook restarts every time I close the lid

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My MacBook restarts every time I close the lid

I have a MacBook Air 11'' laptop, and I've had it for a long time with almost no problems. However, yesterday I closed my laptop between classes and when I opened it at my next class the entire screen was white. I forced shut down, and then it refused to turn back on. It eventually turned back on, but I keep having issues. When I open it, the screen is lit but black. It's the same color as the screen with the apple logo when the computer restarts, but there is no logo. I have to shut it down, and then it won't turn on for a few minutes, and when it does the entire system restarts. This is extremely frustrating. I appreciate any intelligent input.

MacBook Air (11-inch Mid 2013), iOS 10

Posted on Oct 19, 2016 6:26 PM

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Answer 1

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raina_b22

Community Specialist

Oct 20, 2016 3:07 PM in response to eclare408

Hi eclare408,

Thanks for using the Apple Support Communities. Sorry to hear that you are having these issues with your MacBook Air. If you continue to have unusual hanging or freezing issues, especially in conjunction with closing the screen (which may be related to the sleep function), you may find the information and troubleshooting steps outlined in the following articles helpful:

If your Mac doesn't sleep or wake when expected - Apple Support

OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support

Regards.

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