Q: Itunes is not letting me get into my old iphone 4

I am trying to get pictures and contacts from my old iphone 4 but, I forgot my password and I already tried connecting it into itunes but it keeps saying try again and not letting me restart my iphone what do I do ??

Posted on Oct 19, 2016 8:50 PM

I have this question too

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by gdgmacguy,

gdgmacguy Oct 19, 2016 8:52 PM in response to vanessa_arreola
Level 7 (21,249 points)

iPhone

Oct 19, 2016 8:52 PM in response to vanessa_arreola

What is the EXACT error message you're getting?
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by vanessa_arreola,

vanessa_arreola Oct 19, 2016 8:58 PM in response to vanessa_arreola
Level 1 (8 points)

iPhone

Oct 19, 2016 8:58 PM in response to vanessa_arreola

itunes could not connect to the iphone because it is locked with a passcode. You must enter your passcode before it can be used with itunes. Thats the question.
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by Jonathan UK,

Jonathan UK Oct 20, 2016 3:05 AM in response to vanessa_arreola
Level 8 (39,365 points)

Apple Watch

Oct 20, 2016 3:05 AM in response to vanessa_arreola

Hi

If you have forgotten your passcode, you will need to erase your iPhone (which will delete your pictures and contacts) by following the instructions here:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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Q: Itunes is not letting me get into my old iphone 4

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by gdgmacguy,

by vanessa_arreola,

by Jonathan UK,

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