Craig2411
Level 1 (4 points)
Notebooks

Q: Internet connection problems with macOS Sierra

Since upgrading to macOS Sierra my internet connection (WiFi) drops in & out for about 15 mins each time I open the MacBook before it stabilises. Our 2 iPads and 3 iPhones don't have a problem so I expect it's a Sierra problem?

MacBook Pro (Retina, 15-inch, Mid 2014)

Posted on Oct 19, 2016 6:51 PM

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Craig2411

Q: Internet connection problems with macOS Sierra

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  • by PavanGJ,Helpful

    PavanGJ PavanGJ Oct 19, 2016 8:30 PM in response to Craig2411
    Level 1 (38 points)
    Mac OS X
    Oct 19, 2016 8:30 PM in response to Craig2411

    This is a common issue on MacOS Sierra.

     

    Taking the following steps should help in overcoming the problem :

    1. Open System Preferences -> Network
    2. Select WiFi from the list and go to the advanced option
    3. In the Wi-Fi tab of the advanced option check the "Turn Wi-Fi on or off" under Require administrator authorization

     

    This should solve the issue.

  • by Craig2411,

    Craig2411 Craig2411 Oct 19, 2016 8:33 PM in response to PavanGJ
    Level 1 (4 points)
    Notebooks
    Oct 19, 2016 8:33 PM in response to PavanGJ

    Thanks for the quick reply PavanGJ, much appreciated. While my problem hasn't resolved you have highlighted where my problem sits. When I go into Network preferences I can't select anything and get the spinning beachball. The only way out is by force quitting. I've tried a reboot but it still does it so obviously something there is corrupting my network connection...