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All replies
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Helpful answers
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Oct 20, 2016 2:38 AM in response to Nem07by Jonathan UK,Hi
Follow the steps here, including contacting Apple Support or making a Genius Bar reservation if necessary:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
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Oct 21, 2016 1:38 PM in response to Jonathan UKby Nem07,I already did it and the iphone is in the same situation.
Thanks for answer me.
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Oct 22, 2016 1:47 AM in response to Nem07by Jonathan UK,You're welcome!
As the issue persists, I suggest that you contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your iPhone checked and, if recommended by Apple, serviced (whether under warranty or via chargeable repair service):
- Contact - Official Apple Support
- https://twitter.com/applesupport
- http://www.apple.com/retail/geniusbar/
To check your warranty status: