Q: Kernel panics in clamshell mode
Pretty much on a daily basis now, the MBP retina early 2015 I've got is resetting due to a kernel panic.
This is happening only when operating the laptop in clamshell mode, docked in a hengedocks station, with a dual display setup via miniDP.
Have tried all suggested fixes on the internet, including disabling bluetooth, checking for hardware faults etc.
I'm reaching out to you guys, perhaps you could help me out with troubleshooting this; apple support, as expected, was utterly useless.
This is how one of the panic reports looks like. Most of the times, this line shows up:
Kernel Extensions in backtrace:
com.apple.AppleGraphicsDeviceControl(3.13.60)
Anonymous UUID: FDD5814A-6A1B-41E6-AF74-7E7B68D68326
Wed Oct 19 10:11:19 2016
*** Panic Report ***
panic(cpu 2 caller 0xffffff8003009f4a): Kernel trap at 0xffffff7f8589a9b7, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000107107000, CR3: 0x000000025da0c018, CR4: 0x00000000003627e0
RAX: 0x1e000021280f0045, RBX: 0xffffff80288072d0, RCX: 0x000000000000000a, RDX: 0x00000000000003fe
RSP: 0xffffff9133dbb670, RBP: 0xffffff9133dbb6b0, RSI: 0x0000000000000002, RDI: 0xffffff80d3a19000
R8: 0xffffff8024e5c608, R9: 0xffffff9133dbb8e0, R10: 0xffffff80034bd410, R11: 0xffffff9133dbbb18
R12: 0xffffff80d3a19000, R13: 0xffffff80d3a19000, R14: 0xffffff80d3a27000, R15: 0xffffff8024e5c608
RFL: 0x0000000000010206, RIP: 0xffffff7f8589a9b7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000107107000, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff80e4375df0 : 0xffffff8002ef748c
0xffffff80e4375e70 : 0xffffff8003009f4a
0xffffff80e4376050 : 0xffffff8002ea9743
0xffffff80e4376070 : 0xffffff7f8589a9b7
0xffffff9133dbb6b0 : 0xffffff7f858b48cc
0xffffff9133dbb750 : 0xffffff7f858b4e4a
0xffffff9133dbb770 : 0xffffff80034bd44e
0xffffff9133dbb7b0 : 0xffffff7f858b4ed1
0xffffff9133dbb800 : 0xffffff7f8584b888
0xffffff9133dbb820 : 0xffffff7f8584b657
0xffffff9133dbb890 : 0xffffff7f8584ba17
0xffffff9133dbb910 : 0xffffff7f85df8231
0xffffff9133dbb980 : 0xffffff80034bd44e
0xffffff9133dbb9c0 : 0xffffff7f85df87e8
0xffffff9133dbba10 : 0xffffff7f8584b657
0xffffff9133dbba80 : 0xffffff7f8584ba17
0xffffff9133dbbb00 : 0xffffff7f8584a044
0xffffff9133dbbb80 : 0xffffff80034eed31
0xffffff9133dbbcc0 : 0xffffff8002fc9968
0xffffff9133dbbdd0 : 0xffffff8002efc23c
0xffffff9133dbbe30 : 0xffffff8002ed9b51
0xffffff9133dbbe80 : 0xffffff8002eed6e7
0xffffff9133dbbf10 : 0xffffff8002ff600e
0xffffff9133dbbfb0 : 0xffffff8002ea9f66
Kernel Extensions in backtrace:
com.apple.AppleGraphicsDeviceControl(3.13.60)[FDEAB5E1-3BFF-34DF-92AB-6AE26C840 5F7]@0xffffff7f85849000->0xffffff7f85852fff
com.apple.driver.AppleIntelBDWGraphicsFramebuffer(10.1.8)[C23D19B0-5B15-3092-88 9C-281DCADF14FF]@0xffffff7f85855000->0xffffff7f859bcfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[731443D8-78D5-30C8-939A-1ED3E857CA22]@0xffffff 7f837fb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xfffff f7f838ee000
dependency: com.apple.iokit.IOAcceleratorFamily2(288.13)[27E0AFCE-E36A-35F5-A008-BB1EB3A2C7 B9]@0xffffff7f857a9000
dependency: com.apple.iokit.IOReportFamily(31)[3CAF0CDE-3EB5-32C8-91EF-EC5C7CAFBA22]@0xffff ff7f8438a000
dependency: com.apple.AppleGraphicsDeviceControl(3.13.60)[FDEAB5E1-3BFF-34DF-92AB-6AE26C840 5F7]@0xffffff7f85849000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[377FAA09-C02F-3FF4-A5DE-C0F2E711C8B0]@0 xffffff7f84449000
com.apple.driver.AppleGraphicsDevicePolicy(3.13.60)[1F441DAF-47C9-3487-AE51-2A1 AA93D2410]@0xffffff7f85df2000->0xffffff7f85dfcfff
dependency: com.apple.driver.AppleGraphicsControl(3.13.60)[C07B10D3-D474-3217-A17A-3D4F11F0 282B]@0xffffff7f85dce000
dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xfffff f7f838ee000
dependency: com.apple.iokit.IOPCIFamily(2.9)[731443D8-78D5-30C8-939A-1ED3E857CA22]@0xffffff 7f837fb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[377FAA09-C02F-3FF4-A5DE-C0F2E711C8B0]@0 xffffff7f84449000
dependency: com.apple.AppleGraphicsDeviceControl(3.13.60)[FDEAB5E1-3BFF-34DF-92AB-6AE26C840 5F7]@0xffffff7f85849000
BSD process name corresponding to current thread: displaypolicyd
Mac OS version:
16A323
Kernel version:
Darwin Kernel Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:xnu-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Kernel slide: 0x0000000002c00000
Kernel text base: 0xffffff8002e00000
__HIB text base: 0xffffff8002d00000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System uptime in nanoseconds: 32834927364275
last loaded kext at 32834393617594: com.apple.driver.AppleMikeyHIDDriver 127 (addr 0xffffff7f86022000, size 28672)
last unloaded kext at 13215946288725: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f86010000, size 28672)
loaded kexts:
com.paragon-software.filesystems.ntfs 543.0.14
com.paragon-software.kext.VDMounter 6.2
com.apple.driver.AppleMikeyHIDDriver 127
com.apple.filesystems.smbfs 3.1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.13.60
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHDA 276.26
com.apple.iokit.IOBluetoothSerialManager 5.0.0f18
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelBDWGraphics 10.1.8
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.0f18
com.apple.driver.AppleCameraInterface 5.57.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBCardReader 404.1.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 39
com.apple.filesystems.hfs.kext 366.1.1
com.apple.iokit.IOAHCIBlockStorage 295.1.1
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AppleTopCaseHIDEventDriver 102
com.apple.driver.AirPort.Brcm4360 1100.37.1a16
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 171
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleXsanScheme 3
com.apple.driver.usb.cdc 5.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 276.26
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 152
com.apple.driver.AppleGraphicsControl 3.13.60
com.apple.AppleGraphicsDeviceControl 3.13.60
com.apple.iokit.IOAcceleratorFamily2 288.13
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.0f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.0f18
com.apple.iokit.IOBluetoothFamily 5.0.0f18
com.apple.driver.AppleHDAController 276.26
com.apple.iokit.IOHDAFamily 276.26
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 305.62
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.iokit.IOSCSIBlockCommandsDevice 394
com.apple.iokit.IOUSBMassStorageDriver 131.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.CoreStorage 540
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 4.5.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.5.3
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.3
com.apple.driver.AppleHIDKeyboard 197
com.apple.driver.AppleMultitouchDriver 367.6
com.apple.driver.AppleInputDeviceSupport 76.1
com.apple.driver.AppleHSSPIHIDDriver 49
com.apple.driver.AppleThunderboltNHI 4.1.3
com.apple.iokit.IOThunderboltFamily 6.2.1
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 49
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 444
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)
Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Miscellaneous Device
USB Device: MX360 series
USB Device: Apple Keyboard
Serial ATA Device: APPLE SSD SM0256G, 251 GB
Model: MacBookPro12,1, BootROM MBP121.0167.B17, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
Network Service: Wi-Fi, AirPort, en0
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Any suggestions would be highly appreciated, guys.
Thank you.
MacBook Pro (Retina, 13-inch,Early 2015), macOS Sierra (10.12)
Posted on Oct 20, 2016 12:40 AM