Q: I restoreed my iPhone 6 and everything went smoothly. But once it restarted it just says "Press Home to Upgrade", No background or anything. My home button doesnt work and it wont let me turn off the phone!

So today I restored my phone and everything went smoothly, when the phone restarted to take me to my Passcode or whatever, it just has a blank white screen that only has bottom text that says "Press Home To Upgrade". I cannot press home because my home button stopped working some time ago, and it wont even let me turn the device off! When i hold the power button the screen just turns off as if i just pressed it. What should I do?

iPhone 6, iOS 10.0.2

Posted on Oct 20, 2016 1:11 AM

I have this question too

Q: I restoreed my iPhone 6 and everything went smoothly. But once it restarted it just says "Press Home to Upgrade", No background or ... more

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by Ingo2711,

Ingo2711 Oct 20, 2016 5:43 AM in response to Kyi
Level 7 (25,991 points)

iPhone

Oct 20, 2016 5:43 AM in response to Kyi

Sorry, but without a working home button you can't do anything at this point. You'll have to get the phone serviced by Apple or an Apple Authorized Service Provider.
Start a service request
Find an Apple Authorized Service Provider
Make an Apple Store appointment
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Q: I restoreed my iPhone 6 and everything went smoothly. But once it restarted it just says "Press Home to Upgrade", No background or anything. My home button doesnt work and it wont let me turn off the phone!

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by Ingo2711,

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