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IPHONE 7 STUCK ON BLACK SCREEN LOADING CIRCLE

Hi my iPhone 7 is stuck on the black loading circle as if the battery had died but my phone was on charge (80%) and someone sent me this link that opens up in safari saying you have a virus with malicious malware or whatever and it crashed my iPhone and ever since it's stuck on that black screen loading as if the battery died. I tried home button and lock screen holding but nothing works. Please help

iPhone 7

Posted on Oct 20, 2016 4:19 AM

Reply
14 replies

Mar 5, 2017 12:20 PM in response to amitd7

my iphone 7 is crashed and just showing logo and I tried update and then restore both didn't work i have to go into apple and they updated it and it worked but a WEEK later it is doing the same thing it's crashed and it's not an update to blame....I tried to update and then restore...nothing working again...so I am on the phone with apple... any idea why this is happening??

Oct 20, 2016 5:33 AM in response to amitd7

To force restart the iPhone 7, press the volume down and the sleep button.


You should force restart your iPhone, iPad, or iPod touch as a last resort, and only if it's not responding. Follow these steps to force restart your device:

  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

copied from: Restart your iPhone, iPad, or iPod touch - Apple Support


If the phone should not restart after that, put it in recovery mode and restore it again:

If you can't update or restore your iOS device

IPHONE 7 STUCK ON BLACK SCREEN LOADING CIRCLE

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