LukeFC
Level 1 (8 points)
iPhone

Q: My iPhone 7 Plus camera problem happened again

There are some reflection light in the photo, Can anyone tell me the reason and how to resolve?

Hope Apple Engineer can pay attention to this serious problem.

Please don't ask me to clean the camera, My camera is definitely clean.

Please see the photo below, in different shooting angle, the reflection position is different:

IMG_8224.JPG

iPhone 7 Plus, iOS 10.0.2

Posted on Oct 20, 2016 9:07 AM

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LukeFC

Q: My iPhone 7 Plus camera problem happened again

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  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 Oct 22, 2016 12:16 PM in response to LukeFC
    Level 9 (59,919 points)
    iPhone
    Oct 22, 2016 12:16 PM in response to LukeFC

    An Apple engineer is not going to see your issue here. That definitely looks like a reflection issue. You can make an appointment at the Genius Bar of the nearest Apple Store to have the device examined, bring in copies of the photos you have.