sthreatt

Q: iPhone 6 issues

My iphone has recently started acting spastic on its own. It will lock on it's own, light up on its own, take screenshots every time I hit the home button, and also it will try to turn off on it's own. I believe this is coming from the lock button. what should I do?

iPhone 6, iOS 10

Posted on Oct 20, 2016 9:06 AM

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Q: iPhone 6 issues

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 20, 2016 9:08 AM in response to sthreatt
    Level 9 (60,078 points)
    iPhone
    Oct 20, 2016 9:08 AM in response to sthreatt

    Make an appointment at the Genius Bar of the nearest Apple Store to have the device examined. It appears your home button is damaged. Do you have a case on the device? If so, try removing the case and see if it acts differently. It could be the case is pressing on the button.