iMessage and Messenger badge notifications won't go away

So I realize this question has been asked before but this is recent for me, for the last few days my badge app icon for my iMessage as well as Facebook messenger will not clear, and yes I realize I can go in and turn off the badge app Icon but then I wouldn't know if I had text messages or not as well as Facebook messages. I've cleared out my notifications from the drop down screen and hard closed all my apps but unless I hard reset my phone it doesn't go away, it goes back to normal for a bit and then comes back again. it's getting really annoying, my iPhone 6s is up to date software wise running iOS 10.0.2 so if anyone has any other suggestions besides restarting and turning off badge app icons and clearing all notifications that would be great, I have found that I can go in and hit edit and then hit read all to get rid of the notification as well but constantly remembering to do that gets a little annoying, i can also archive the Facebook messages to get rid of that notification but like I said all these extra steps and who knows how long those will work for! any help would be appreciated!!!

iPhone 6s, iOS 10.0.2, null

Posted on Oct 20, 2016 9:33 AM

Reply
1 reply

Oct 21, 2016 7:08 AM in response to Kerisa21

Hello Kerisa21,

​Thanks for bringing up your badge notifications not going away here to the Apple Support Communities. It sounds like you have tried some great steps so far restarting the device and turning off the notifications. Since the hard rest solved the issue for you briefly, it would be a good idea to be sure there is not a software issue as the root cause of this for you.

  1. Check out this article for the steps for How to backup your iPhone, iPad, and iPod touch.
  2. Use this article for the steps to Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings.
  3. Once that is done, set the phone up as new and test the phone to see if the issue is still going on. Then, follow this article to Restore your iPhone, iPad, or iPod touch from a backup


Thanks again and have a great rest of your day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage and Messenger badge notifications won't go away

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.