Hi I cant log in

Hi


My daughter was playing on the imac last night when she pressed the w key it froze and would not let her continue or let me turn the computer off.


Now we can't log in when switch on and try to put password in it doesn't put in what I am typing e.g. when press the letter Y it puts in hjnuy I have tried 3 keyboards and it happens with all of them.


Does anyone have any ideas. Can't actually get in to use the computer or change any settings, it will let me sign as guest but asks for apple id and password but cant put these in as types gobbldegook!!


Any help would be greatly appreciated


Thanks

iMac, iOS 10.0.3

Posted on Oct 20, 2016 9:44 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi I cant log in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.