Jean-Francois Laferte

Q: Airplay problem after upgrading to Sierra

HI,

 

Can't use Airplay via wifi with my powered speakers?

 

jF

Posted on Oct 20, 2016 11:23 AM

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Q: Airplay problem after upgrading to Sierra

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  • by sterling r,

    sterling r sterling r Oct 21, 2016 7:59 AM in response to Jean-Francois Laferte
    Community Specialists
    Oct 21, 2016 7:59 AM in response to Jean-Francois Laferte
    Hello Jean-Francois Laferte,


    Thanks for that info and choosing the Apple Support Communities. I know how important being able to use your Wi-Fi speakers and your Mac is to you! If I understand correctly, you are unable to select the Wi-Fi speakers when you click the AirPlay icon. If this is happening in a specific program like iTunes, try these steps:

     
    1. Check that you have the latest version of iTunes and Apple TV software.
    2. Connect your computer and your other device to the same Wi-Fi network. If you're using Ethernet, connect both devices to the same router or hub. If you're using both Wi-Fi and Ethernet, connect your AirPlay device to the same router that your computer uses for Wi-Fi.
    3. Restart your computer, AirPlay device, and network router.
    4. Some AirPlay devices include an on/off option for AirPlay. Look for the option in Settings and make sure the feature is on. For more information, check the device's user guide.
    5. Make sure that your Mac or PC can communicate using port 3689, which is used by AirPlay to communicate with other devices on your network.


    Use AirPlay to stream content from iTunes on your computer


    Otherwise, you can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


    How to test an issue in another user account on your Mac


    Cheers!