exporting pdf from safari

I tried replacing acrobat with a monday "version" using time machine and had no affect. It must be something interfering with the running of adobe programs?

I did the safe boot without success. I'll do the next steps tomorrow.

The file created by safari I opened in Preview and seems fine. I suspect the file has features that are more advanced than my software, I know I was looking at preferences before it crashed and I wonder if that was a factor that impacted some common Adobe file. I later went to Time Machine and reloaded Acrobat application from before today with no success. In safe boot it crashed at thread 23 and in normal mode it crashed at thread 24 which are identical steps.

Where I'm puzzled is that it affects both acrobat and elements and I cannot update flash and all else seems normal. So somehow the Adobe message box that I closed instead of accepting may be the key, but the adobe discussions say there are no common adobe updates and I have not found any downloads. The safe boot seemed to me to make things a little more perky at startup and all else seems about the same.

Before I started, I have a problem loading flash, the old was out of date and I have not been able to load. So I did a flash delete run from adobe and tried to reload with no,success. Then I ran the malware program and it identified one delete....Adware.spigot which was deleted. I then ran EtreCheck. Your directions were excellent. There are two red items which mean nothing to me and nothing suggesting why I'm having trouble only with Adobe software. At the end I see the history of all my crashes since starting yesterday. Appreciate any insights and helps. Thank you

here's the report:

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-21 14:47:23

Download EtreCheck from https://etrecheck.com

Runtime 3:55

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Apps are crashing

Hardware Information: ⓘ

iMac (27-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac11,3

1 2.93 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

2 GB DDR3 1333 MHz ok

BANK 1/DIMM1

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ⓘ

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440

System Software: ⓘ

OS X El Capitan 10.11.6 (15G1004) - Time since boot: less than an hour

Disk Information: ⓘ

Hitachi HDS722020ALA330 disk0 : (2 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 2.00 TB (1.02 TB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

PIONEER DVD-RW DVRTS09 ()

USB Information: ⓘ

Apple, Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple, Inc Apple Keyboard

EPSON EPSON Scanner 010F

Hewlett-Packard psc 1200 series

AFT I-DUO Reader

Apple Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

APC Back-UPS ES 550 FW:843.K2 .D USB FW:K2

Western Digital My Book 1 TB

disk1s1 (disk1s1) <not mounted> : 32 KB

Palenz900 (disk1s3) /Volumes/Palenz900 : 1.00 TB (453.59 GB free)

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

Firewire Information: ⓘ

WD My Book 1112 800mbit - 800mbit max

disk2s1 (disk2s1) <not mounted> : 32 KB

Palenz 2TB (disk2s3) /Volumes/Palenz 2TB : 2.00 TB (250.96 GB free)

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (2.0 - 2015-01-23) [Support]

/System/Library/Extensions

[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5 - 2016-09-15) [Support]

[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-09-15) [Support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1 - 2016-09-15) [Support]

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1 - 2010-11-26) [Support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1 - 2010-11-26) [Support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1 - 2010-11-26) [Support]

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 164 Apple tasks

[running] 67 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 45 Apple tasks

[loaded] 155 Apple tasks

[running] 91 Apple tasks

Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]

[failed] com.seagate.SeagateStorageGauge.plist (2010-03-10) [Support]

[running] net.culater.SIMBL.Agent.plist (2011-08-25) [Support]

Launch Daemons: ⓘ

[loaded] com.apple.aelwriter.plist (2010-08-17)

[loaded] com.bombich.ccc.plist (2015-01-05) [Support]

[running] com.bombich.ccchelper.plist (2015-11-16) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]

[loaded] com.macromates.auth_server.plist (2015-05-05) [Support]

[loaded] com.malwarebytes.HelperTool.plist (2016-10-21) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]

[running] com.wdc.SmartwareDriveService.plist (2013-11-11) [Support]

[loaded] com.wdc.WDPrivilegedHelper.plist (2015-11-15) [Support]

[running] com.wdc.WDSmartWareService.plist (2013-11-11) [Support]

[loaded] com.westerndigital.WD-Drive-Manager-Installer.plist (2014-02-28) [Support]

User Launch Agents: ⓘ

[failed] com.apple.SafariBookmarksSyncer.plist (2010-08-28)

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-10-17) [Support]

User Login Items: ⓘ

StuffItAVRDaemon Application (/Library/PreferencePanes/StuffIt AVR.prefPane/Contents/Resources/StuffItAVRDaemon.app)

GetBackupAgent Application (~/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)

SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)

Internet Plug-ins: ⓘ

JavaAppletPlugin: 15.0.1 - SDK 10.11 (2015-01-24) Check version

QuickTime Plugin: 7.7.3 (2016-07-27)

EPPEX Plugin: 3.0.5.0 (2009-07-30) [Support]

AdobePDFViewer: 10.1.0 (2011-08-16) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-27)

SharePointBrowserPlugin: 14.5.8 - SDK 10.6 (2015-11-15) [Support]

Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

iPhotoPhotocast: 7.0 - SDK 10.7 (2012-04-07)

User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

3rd Party Preference Panes: ⓘ

Perian (2011-07-23) [Support]

StuffIt AVR (2010-09-02) [Support]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 2.00 TB Disk used: 976.03 GB

Destinations:

Palenz 2TB [Local]

Total size: 2.00 TB

Total number of backups: 275

Oldest backup: 3/3/11, 9:40 PM

Last backup: 10/21/16, 2:08 PM

Size of backup disk: Too small

Backup size 2.00 TB < (Disk used 976.03 GB X 3)

Top Processes by CPU: ⓘ

2% WindowServer

1% fontd

1% kernel_task

0% EPSON Scanner

0% com.hp.devicemonitor

Top Processes by Memory: ⓘ

711 MB kernel_task

295 MB mdworker(7)

254 MB com.apple.WebKit.WebContent

164 MB Safari

139 MB mds_stores

Virtual Memory Information: ⓘ

1.06 GB Free RAM

6.93 GB Used RAM (2.18 GB Cached)

0 B Swap Used

Diagnostics Information: ⓘ

Oct 21, 2016, 02:29:03 PM /Library/Logs/DiagnosticReports/Malwarebytes XPC Service_2016-10-21-142903_[redacted].cpu_resource.diag [Details]

/Applications/Malwarebytes Anti-Malware.app/Contents/XPCServices/Malwarebytes XPC Service.xpc/Contents/MacOS/Malwarebytes XPC Service

Oct 21, 2016, 02:14:17 PM Self test - passed

Oct 20, 2016, 10:10:22 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-221022_[redacted].cras h

com.adobe.Acrobat.Pro - /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat

Oct 20, 2016, 10:03:03 PM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements_2016-10-20-220303_[redacted].crash

com.adobe.PhotoshopElements - /Applications/Adobe Photoshop Elements 8/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements

Oct 20, 2016, 09:59:54 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-215954_[redacted].cras h

Oct 20, 2016, 09:52:31 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-215231_[redacted].cras h

Oct 20, 2016, 09:52:14 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-215214_[redacted].cras h

Oct 20, 2016, 04:18:48 PM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements_2016-10-20-161848_[redacted].crash

Oct 20, 2016, 04:18:40 PM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements_2016-10-20-161840_[redacted].crash

Oct 20, 2016, 03:51:28 PM ~/Library/Logs/DiagnosticReports/Mail_2016-10-20-155128_[redacted].crash

com.apple.mail - /Applications/Mail.app/Contents/MacOS/Mail

Oct 20, 2016, 03:43:22 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-154322_[redacted].cras h

Oct 20, 2016, 01:49:47 PM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements_2016-10-20-134947_[redacted].crash

Oct 20, 2016, 01:47:03 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-134703_[redacted].cras h

Oct 20, 2016, 01:46:23 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-134623_[redacted].cras h

Oct 20, 2016, 01:36:50 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-133650_[redacted].cras h

Oct 20, 2016, 01:31:09 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-133109_[redacted].cras h

Oct 20, 2016, 01:30:48 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-133048_[redacted].cras h

Oct 20, 2016, 01:30:27 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-133027_[redacted].cras h

Oct 20, 2016, 01:30:07 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-133007_[redacted].cras h

Oct 20, 2016, 01:27:05 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-132705_[redacted].cras h

Oct 20, 2016, 01:23:28 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-132328_[redacted].cras h

Oct 20, 2016, 01:22:28 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-132228_[redacted].cras h

Oct 20, 2016, 01:18:36 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-131836_[redacted].cras h

Oct 20, 2016, 01:17:30 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-131730_[redacted].cras h

Oct 20, 2016, 01:17:00 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-131700_[redacted].cras h

Oct 20, 2016, 01:16:25 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-131625_[redacted].cras h

Oct 20, 2016, 01:15:39 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-20-131539_[redacted].cras h

Oct 20, 2016, 01:11:39 PM ~/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2016-10-20-131139_[r edacted].crash

/Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeReso urceSynchronizer

Thank you all who provided ideas for help. It helped me in considering next steps and resolution came far differently than I expected.

I had a query in the Adobe forums regarding being unable to update or load Flash and several others reported the same problem of the installer stopping at 90%. The Adobe staff person indicated it was an OS issue, that the program was looking for something that wasn't there. The person with the issue finally figured out that by reinstalling El Capitan everything was functioning and some odd behaviors disappeared. This is how to do it (by richardday108):

This is installing over one's existing macOS, NOT a clean install:

BACK UP, (good insurance even though the OS reinstall does not change or delete.)

Then, AFTER BACKING UP,

Command-R while restarting (press together after the chime)

Select Reinstall Mac OS X (or words to that effect).

You need to have internet access and go to the top right corner to connect and then manually input your modems (long?) password. I don't know why for the internet since the recovery OS is on your HD; there should be a boot recovery partition, this is from keg55 (level 6 in these Apple forums) ..... you can verify the partition exists by going to Terminal, typing diskutil list and line 3 will say Apple_Boot recovery HD 650MB

While reloading the OS takes over an hour, it was worth it. All my Adobe problems were solved. Flash loaded, Acrobat Pro and Elements which I have are now very old programs I know, but they loaded and work again without reinstalling. Why the system corrupted is a mystery to me and maybe related to using Acrobat to work on a file made with a newer version of acrobat that had very advance features or by my changing a preference in acrobat, or my ignoring a security update request. In any event I now believe that consideration of reloading the OS when things don't resolve quickly is a better choice than to go down the reloading of the software that is crashing.

In Adobe forums was posted an alternate solution for loading flash when El Capitan stops at 90% which is interesting (and questionable if it would solve my problem which reloading the OS solved):

An interesting solution reported by mariep30469451 and be faster than a reload of the OS:

"it was a problem related to the system of internal protection of Mac! Under my OS X El Capitan 10.11, just only temporarily disable this option. This via the Terminal (found by doing a search under spotlight) then in the terminal window, typing "csrutil disable", this disables the internal security. Then, by restarting, you can reinstall. And then reactivate the security in the same utility with: "csrutil enable"."

Only question I have is whether its a permanent solution or a one time solution? Perhaps someone in the Apple forums would know how to think about this "solution"?