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paujones
Level 1 (4 points)
iPad

Q: ipad 2 disabled. try again in 23,736,968 minutes

I want to recovery my iPad 2.  It had broken screen for long time and was recently repaired.  I could not remember the password and it went into Disabled mode.  I have tried to recover it with iTunes 12.5 and it does not seem to work.  I hold home and top button - wait for computer to ask if I want to access it.   ITunes asks if I want to access it.  I say yes, then it tell me respond on the iPad.  I cannot get the iPad to go into recovery mode.  What am I doing wrong?  

iPad 2, iOS 8

Posted on Oct 20, 2016 1:46 PM

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paujones

Q: ipad 2 disabled. try again in 23,736,968 minutes

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  • Helpful answers

  • by Briansyddall,

    Briansyddall Briansyddall Oct 20, 2016 1:55 PM in response to paujones
    Level 6 (9,407 points)
    Apple Watch
    Oct 20, 2016 1:55 PM in response to paujones

    Hi

    Turn iPad off

    Connect lead to USB on your PC

    Press & hold just the power button don't let go

    Connect lead to iPad keep power button pressed down until PC sees ipad

    Then wait for restore you may need to do this more than once before it works.

    Cheers

    Brian

  • by paujones,

    paujones paujones Oct 20, 2016 2:05 PM in response to Briansyddall
    Level 1 (4 points)
    iPad
    Oct 20, 2016 2:05 PM in response to Briansyddall

    I keep trying.  It seems to just go to the Apple Logo - that goes off - comes on again.  Then eventually goes to the iPad disabled screen.  I have tried 3 times.  Seems that its the same whether I hold Power or Power + Home.

    Help!