hayleyg1062

Q: MacBook Pro (13-inch, Mid 2012), OS X 10.10.5, is running very slowly

My mac is running very slow. This has been going on for quite a few months. Do you have any advice on how to improve my computer to make it run faster? Thank you so much!

 

Below is my EtreCheck report:

 

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-20 21:04:53

Download EtreCheck from https://etrecheck.com

Runtime 24:31

Performance: Poor

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

Description:

My computer is very slow. It takes a long time to open new windows. Opening applications takes at least a few minutes. I also have Parallels and that also runs very slow.

 

Hardware Information:

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 566

 

Video Information:

    Intel HD Graphics 4000

        Color LCD 1280 x 800

 

System Software:

    OS X Yosemite 10.10.5 (14F27) - Time since boot: about 2 days

 

Disk Information:

    APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) /  [Startup]: 498.89 GB (293.33 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 499.25 GB Online

 

    HL-DT-ST DVDRW  GS41N   ()

 

USB Information:

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

    Apple Inc. FaceTime HD Camera (Built-in)

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Gatekeeper:

    Mac App Store and identified developers

 

System Launch Agents:

    [not loaded]    5 Apple tasks

    [loaded]    141 Apple tasks

    [running]    50 Apple tasks

    [killed]    15 Apple tasks

    15 processes killed due to insufficient RAM

 

System Launch Daemons:

    [not loaded]    47 Apple tasks

    [loaded]    133 Apple tasks

    [running]    65 Apple tasks

    [killed]    16 Apple tasks

    16 processes killed due to insufficient RAM

 

Launch Agents:

    [loaded]    com.google.keystone.agent.plist (2016-07-11) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.fpsaud.plist (2016-09-23) [Support]

    [loaded]    com.google.keystone.daemon.plist (2016-09-01) [Support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-04-11) [Support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-02-12) [Support]

 

User Launch Agents:

    [running]    com.spotify.webhelper.plist (2016-10-18) [Support]

 

User Login Items:

    Photo Stream URL    SMLoginItem  (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

 

Internet Plug-ins:

    FlashPlayer-10.6: 23.0.0.185 - SDK 10.9 (2016-10-11) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-10)

    Flash Player: 23.0.0.185 - SDK 10.9 (2016-10-11) [Support]

    Default Browser: 600 - SDK 10.10 (2016-09-10)

    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]

    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

    Silverlight: 5.1.50428.0 - SDK 10.6 (2016-09-02) [Support]

    MeetingJoinPlugin: Unknown - SDK 10.2 (2016-04-11) [Support]

 

Safari Extensions:

    Open in Internet Explorer - Parallels - http://www.parallels.com (2016-09-10)

    Grammarly Spell Checker & Grammar Checker - Grammarly - https://www.grammarly.com (2016-04-16)

 

3rd Party Preference Panes:

    Flash Player (2016-09-23) [Support]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

        10%    prl_vm_app

         4%    WindowServer

         3%    system_profiler

         2%    kernel_task

         2%    sysmond

 

Top Processes by Memory:

    1.25 GB    prl_vm_app

    608 MB    kernel_task

    180 MB    com.apple.WebKit.WebContent(12)

    66 MB    system_profiler

    57 MB    Spotify Helper(2)

 

Virtual Memory Information:

    29 MB    Free RAM

    3.97 GB    Used RAM (257 MB Cached)

    714 MB    Swap Used

 

Diagnostics Information:

    Oct 18, 2016, 04:24:10 PM    ~/Library/Logs/DiagnosticReports/ProTranscoderTool_sb_2016-10-18-162410_[redact ed].crash

        /Applications/iMovie.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Conte nts/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUtil.framework/Ve rsions/A/Resources/ProTranscoderTool_sb

    Oct 18, 2016, 03:29:23 PM    /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-18-152923_[redacted].cpu_resource.diag [Details]

        /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel

    Oct 18, 2016, 03:22:40 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-18-152240_[ redacted].hang

        /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

    Oct 18, 2016, 11:13:28 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-18-111328_[ redacted].hang

    Oct 18, 2016, 11:13:19 AM    /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-18-111319_[redacted].hang

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Oct 20, 2016 6:22 PM

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Q: MacBook Pro (13-inch, Mid 2012), OS X 10.10.5, is running very slowly

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