cuho1

Level 1 (8 points)

iPhone

Q: whatsapp crashing!!!

It´s ridiculous how whatsapp crashes and there is no way to run it.

Apple and whatsapp should do something about it and fast.

Please tell us what to do.

iPhone 6, iOS 10.0.2

Posted on Oct 20, 2016 8:12 PM

I have this question too

Q: whatsapp crashing!!!

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Helpful answers

by Jeff_W.,

Jeff_W. Oct 21, 2016 12:04 PM in response to cuho1
Community Specialists

Oct 21, 2016 12:04 PM in response to cuho1

Hi cuho1!

I see that your WhatsApp app is crashing, and I'm happy to help. Please follow the instructions in this support article, and you can contact WhatsApp if these instructions don't help.

If an app you installed unexpectedly quits, stops responding, or won’t open

If it does come down to deleting the app from the phone and re downloading it, be sure you backup your chat history so you don't lose them:
WhatsApp FAQ - How do I save my chat history?
Thanks for using Apple Support Communities.

Cheers!
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by JimmyCMPIT,

JimmyCMPIT Oct 21, 2016 12:18 PM in response to cuho1
Level 6 (8,476 points)

Mac OS X

Oct 21, 2016 12:18 PM in response to cuho1

Apple does not fix other developers software issues for them.
if you would like to let Apple know that is not acceptable to you go here
apple.com/feedback
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