-
All replies
-
Helpful answers
-
Oct 21, 2016 12:45 AM in response to Ericn808by Ingo2711,Follow the steps mentioned in this article to reset the "trust this computer" preferences:
About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support
-
Oct 21, 2016 1:22 AM in response to Ingo2711by Ericn808,Thank you for your response. I reset the Location & Privacy setting and the iPhone asks to Trust This Computer. When I allow it, my PC still cannot see the iPhone. When I go to Devices and Printers in the PC, the iPhone shows up as Unspecified: Apple Mobile Device USB Driver. I wonder if Windows 7 cannot recognize iOS10 software.
-
Oct 21, 2016 1:55 AM in response to Ericn808by Ingo2711,Do you have the latest iTunes 12.5 installed on your computer?